Mohammad Haddad,MBA

Experience

• 

  Arab Bank

  Oct 2005 - Feb 2023

  - Initiate and establish new corporate accounts, including feasibility and cash flow analysis, customer net worth, and credit worthiness, prepare and present final assessment report and recommendation to Joint Credit Committee for approval. - Manage existing corporate credit accounts, performing annual performance analysis and audits, prepare final reports and recommendations, and handle client’s suggestions and complaints.- Perform financial analysis for new and existing customers to ensure the client is capable of meeting the bank obligations. This includes liquidity analysis, assets, debt to equity ratio, market share, profitability, inspection reports, and adherence to central bank rules and regulations.• Making comprehensive study & analyzing of corporate credit clients requests & prepare appropriate recommendations for granting credit facilities.• Making feasibility studies & budgets for new projects in terms of profits, cash flow, expenses, and other items in the financial statements.• Controlling and monitoring the entire process of granting new facilities to guarantee efficient execution.• Providing guidance & support for employees reporting to him/her.• Handling BM responsibilities in case of his/her absence subject to authority matrix. Show less • Fully supervising a team of employees (CSO , SCSO , CRO )• .Promote and sell bank products and services to achieve the yearly set targets.• Coach and train staff reporting to him/her to ensure full awareness of Bank’s products, services, and P&P. • Approve various customer’s requests & counter transactions according to authority matrix• Identify customer’s needs and fulfilling it with proper bank’s products or services. • Handle customers requests/inquiries related to their accounts, products and services in a professional manner and serving all customers regardless of segment up to the level of their satisfaction.• Support the Branch Manager in putting / achieving plans and carries out any tasks requested by him.• Carry/handle efficiently custody items , keys as per custodian matrix, and relevant P&P• Carry out any task requested by BM. Show less • Identify customer needs and fulfilling it with proper bank’s products or services.• Handle customers requests/inquiries related to their accounts, products & services in a professional manner & serving all customers regardless of segment up to the level of their full satisfaction.• Migrate customers to various channels ( PB ,IB, ATM, Cheques deposit box, SMS) • Ensure that brochures are up to date and in place • Carry/handle efficiently custody items , keys as per custodian matrix and relevant P&P• Marketing bank’s products and services through direct and cross selling to achieve branch goals and increase customer base and revenue.• Providing professional, and high quality service that meet customers’ requirements and exceeds their expectations. Show less

  • Senior R.M (Corporate Relationship Manager / Corporate & Investment Banking/SME)

    Jan 2014 - Feb 2023

  • Senior Customer Relationship Officer – (SCRO) Consumer/Retail Banking

    Dec 2012 - Jan 2014

  • Customer Relationship Officer – ( CRO ) Consumer/Retail Banking

    Nov 2007 - Dec 2012

  • Customer Service Officer – (CSO ) Consumer/Retail Banking

    Oct 2005 - Nov 2007
• 

  Capital Bank of Jordan

  Feb 2023 - now

  Senior Relationship Manager-Large Corporate