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Deepika Sharma, PMP, CSM

Deepika Sharma, PMP, CSM

Business Analyst

Followers of Deepika Sharma, PMP, CSM504 followers
location of Deepika Sharma, PMP, CSMBengaluru, Karnataka, India

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  • Timeline

  • Skills

    Requirements analysis
    Business development
    Business analysis
    Project management
    Oracle
    Siebel
    Business process
    Business process improvement
    Management consulting
    It strategy
    Business transformation
    Business intelligence
    Pre sales
    Erp
    Software project management
    Crm
    Vendor management
    Program management
    Strategy
    Team management
    Business strategy
    Consulting
    Outsourcing
    Change management
    Six sigma
    Customer relationship management

  • About me

    Project Manager at Cargill

  • Education

    • Symbiosis institute of Management Studies

      2003 - 2005
      MBA Telecom & IT

      MBA (Telecom & IT)

    • National Institute of Technology Surat

      1998 - 2002
      BE Production

      BE (Production)

  • Experience

    • Tata Technologies

      Jul 2005 - Jul 2007
      Business Analyst

      Worked in Tata Motors Siebel CRM-DMS project.I have done below activities during my tenure in Tata Technologies as Business Analyst:• Prepare HLD, Approach notes, Test cases, UAT• Handle Proof of Concept for Information Lifecycle Management• Worked in Service BA team – Siebel 7.8• Knowledge Management• Change Management• Impart training on Siebel CRM to Tata Motors regional managers• Management information systems (MIS)• Deploy Siebel 7.5 CRM applications at Tata Motors dealers and area offices• Part of Service Upgrade Team from Siebel 7.5 to 7.8 Show less

    • PricewaterhouseCoopers

      Jul 2007 - Dec 2009
      Senior Consultant

      Worked in Mumbai - Oracle Apps team as Senior Consultant.I have done below activities during my tenure in PwC as Senior Consultant:• Business Development for Oracle Apps practice • Implement Oracle Trade Management and manage • Knowledge Management• Pre-sales Activities for CRM• Business Analysis• Solution Design in Oracle Consulting

    • Freelance

      Apr 2010 - Jul 2010
      Freelance in Project Management

      Conduct workshop on Project Management as per PMI best practices.

    • Accenture

      Aug 2010 - Jan 2015
      Sales Enablement team

      Client Services Organization(CSO) - Health and Public Sector - Bangalore, Program Control Services - PuneI have done below activities during my tenure in Accenture:• Customer Relationship Management• Logistics Management• Resource Management & Staffing• Capacity Planning• Prepare report on project progress• Project planning and scheduling• Track Opportunity for Health and Public Service IG and report the same• Operations Management• SAP Access Management Show less

    • Cargill

      Apr 2015 - Dec 2020

      As project manager I have managed below projects at Cargill- IT Infrastructure greenfield project for 1150 FTE- Enterprise mobility- SAP GST- ASP GSP- IT Infrastructure - Change, Communication and Education team for Global IT- ERP Role mapping - Change Tracking consultant- Change surveys and survey monkey- Change management- Hogan assessment

      • Project Manager

        Apr 2015 - Dec 2020

      • Change and Communication Team

        Apr 2015 - Nov 2016

    • Dr Prashant’s Clinic

      May 2022 - now
      Director - Finance & Operations

  • Licenses & Certifications

    • PMP

      PMI-OC Project Management Institute Orange County Chapter

    • Certified Scrum Master (CSM)

      Scrum Alliance
      Dec 2018