Danielle Isles

Danielle Isles

Operations Manager

Followers of Danielle Isles603 followers
location of Danielle IslesGreater Houston

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  • Timeline

  • About me

    Marketing Communications Specialist

  • Education

    • University of Houston

      2006 - 2009
      Bachelor of Arts (B.A.) Public Relations

      Activities and Societies: PRSSA

  • Experience

    • Flash Photography

      Aug 2002 - Feb 2009
      Operations Manager

      Produced new business and increased sales by 21% in Q3 (27% overall) by innovating a method to successfully market and sell a variety package to returning customers. Leveraged a strong understanding of the brand strategy at market level to develop proposals, presentations, and statements of work (SOWs). Efforts resulted in the accurate completion of multiple projects that aligned with services offered by the company.

    • BHP

      Jan 2013 - Jul 2013
      RIM ( Records Information Management) Specialist

      Gathered, organized, converted, and integrated files to store in the company’s records department. Organized key data into the database to enable client access, streamlined operations, and proper compliance archiving. Staged files for offsite storage and pickup. Key Achievements:Entrusted with organizing, creating, packaging, and sending transmittals to cross-organizational departments and companies. Sustained a highly-accurate overview of site activity, researching new and effective processes to drive continuous improvements. Show less

    • Mercedes-Benz USA

      Jun 2013 - Jul 2015
      Automotive Marketing Expert

      Operated as key spokesperson and brand ambassador for all Mercedes brand-sponsored events. Interpreted consumer research data and analyzed competitive activity. Understood and represented the brand as the local market expert, working autonomously to deliver against predetermined brand and program goals. Conducted presentations to drive sales of the Mercedes Benz and Smart Car vehicles, demonstrating product capabilities, properties, and features as well as product comparisons. Key Achievements:Catapulted the brand into a competitive position by remaining abreast of marketplace trends and pursuing corrective actions as needed to enhance company visibility within the community. Facilitated the adoption of the new training process for communications, standards, and policies to onsite staff in various markets.Improved the effectiveness of communications by analyzing content impact and aligning initiatives with business objectives.Strengthened customer loyalty and improved satisfaction by providing appropriate assessments of their needs in vehicle selection. Show less

    • Synergy Marketing Partners

      Jul 2015 - Aug 2017
      South Central Region ( East 1) Market Manager

      Oversaw program development within the Houston, Dallas, Harlingen, and San Antonio territories. Recruited, trained, and developed promotional specialists to ensure delivery of key messaging and achievement of performance metrics. Supported consumer and trade events, transporting vehicles and supervising overall display setup, teardown, and crowd sourcing activities. Key Achievements:Served as the primary liaison between the program manager, dealers, and clients to ensure an efficient and effective program. Successfully planned and executed the marketing strategy, focusing on local grassroots efforts. Motivated staff members to consistently deliver quality, engaging, high-energy, and positive consumer experiences. Show less

    • 2020 Companies

      Mar 2018 - Sept 2018
      Experiential Market Manager

      Remotely managed the Metro PCS experiential program for the company’s Houston market. Undertook responsibility to implement brand programs and cultivate regional opportunities. Created and sold innovative ideas to resolve conflicts across cross-functional personnel, including issues related to differing site conditions, customer complaints, supply/resource acquisition, uniforms, and footprint setup components.Key Achievements:Established relationships that drove long-term business development and built rapport with a dynamic consumer base.Effectively aligned company divisions to ensure consistency in messaging, materials, and communication. Collected, edited, and analyzed data to present key learning recaps and recommendations on competitive products to clients in weekly report meetings.Provided daily administration and user support for the Salesforce database. Show less

    • Events Promotins Agency

      Mar 2019 - Oct 2021
      Market Manager

      Created, executed, and managed strategic marketing campaigns to support program development and expansion within the Houston territory. Aligned field needs with marketing objectives and sales goals. Monitored project schedules, managed budgets, and led formal progress meetings to ensure timely, cost-effective project delivery. Negotiated vendor contracts, supervised a team of 8-12 brand ambassadors, and drafted detailed reports for executive presentation. Key Achievements:Recognized for exceeding expectations and for increasing the company’s visibility across the Houston market.Utilized creative-thinking skills to create and plan activities to incorporate multiple media and channel consumer touchpoints. Generated an 11% growth in sales by creating more traffic to the Southwest Airlines website. Show less

    • Green House Agency, Inc

      Oct 2021 - Jun 2023
      Retail Activation Specialist ( Coke/ Smartwater )

      Foster and maintain and merchandise products in compliance with Coca-Cola standards within designated territories. Meet customer service expectations through daily communication, problem solving and appropriate follow up with all designated program stakeholders.

    • Public Label

      Dec 2022 - Feb 2024
      Regional Marketing Coordinator

      * Provide logistical oversight for field teams across markets as needed; be responsible for ensuring project materials are received* Work in partnership with the Regional Manager to recruit & train staff and/or brand ambassadors to meet agency & client standards* Be the day-to-day liaison for field staff and logistics team* Administrative tasks that keep the bread baking: Input of event staffing, weekly audits of recaps, and other data-entry tasks as required for internal reporting and communications. Calling booked accounts prior to activations, following up as needed withRegion Manager Show less

    • Agile Retail

      Jan 2025 - now
      Area Manager
  • Licenses & Certifications

    • Inbound Marketing

      HubSpot Academy
      Mar 2021
  • Volunteer Experience

    • Volunteer

      Issued by Run with Hart on Jan 2015
      Run with HartAssociated with Danielle Isles
    • Volunteer

      Issued by Hope Town Houston on Jan 2015
      Hope Town HoustonAssociated with Danielle Isles
    • Mentor

      Issued by U.S Dream Academy on Jan 2009
      U.S Dream AcademyAssociated with Danielle Isles
    • Volunteer

      Issued by Samaritan's Feet International on Jan 2010
      Samaritan's Feet InternationalAssociated with Danielle Isles