Carol Love

Experience

• 

  Sprint, now T-Mobile

  Nov 2000 - Nov 2020

  Senior Executive Assistant - CAP, OM, MOS, PACE

  Accomplished C-Suite and senior executive level Executive Assistant with a commitment and passion to apply continual new learnings to day-to-day responsibilities to optimize performance.Professional Experience:• Optimized executives’ time and efficiency through complex calendar management including scheduling meetings and conference calls, drafting executive communications, preparing agendas, domestic and international travel planning, coordinating sales market visits, events logistics, customer hospitality, and catering needs• Initiated daily and weekly touch-base review of executives’ schedule and top priorities to optimize time and availability• Protected confidentiality of executives' offices• Effectively built and nurtured relationships between offices of Sprint senior executives and Board Members of major national and international firms• Managed departmental budgets and processed expense reports including international currency conversion• Coordinated multiple office moves with Real Estate personnel, including preparation of spreadsheets and seating charts to optimize team member efficiencies• Created employee recognition program for Prepaid team which increased employee satisfaction survey results • Increased efficiency of Sprint administrative professionals through mentoring, lunch and learn sessions, monthly newsletters, and development of orientation and resource documents• Prepared monthly updates of organizational charts for senior leaders•Certifications: Certified Administrative Professional (CAP) with Organizational Management (OM) specialty Microsoft Office Specialist (MOS) in Word, PowerPoint, and Outlook Professional Administrative Certification of Excellence (PACE) was achieved in January 2018 Show less

• 

  ProScope

  Nov 2021 - now

  My responsibilities include managing all operational actions pertaining to documenting and pricing personal property losses due to fires, floods, tornadoes, and thefts. This includes staffing, managing claims from assignment through completion, interfacing with the insured, clients, and Adjusters. My responsibilities include all administrative actions pertaining to documenting and pricing personal property losses due to fires, floods, tornadoes, and thefts. Learn more from our website: https://myproscope.com

  • Director of Operations

    Apr 2024 - now

  • Claims Manager / Pricing Specialist / Transcriptionist

    Nov 2021 - now
• 

  FRSTeam, Inc.

  Sept 2022 - now

  Claims Manager / Transcriptionist / Pricing Specialist

  Perform all administrative functions related to the pricing and transcription of personal contents inventory on insurance claims.