Marlene Morales Baltar

Experience

• 

  South Florida Hospital & Healthcare Association

  Jan 1991 - Jan 1996

  Director, Public and Community Relations
• 

  Prudential Healthcare

  Sept 1996 - Sept 1999

  Public Relations Manager
• 

  Aetna, a CVS Health Company

  Sept 1999 - Dec 2003

  Public Relations Manager, Southeast Region
• 

  Humana

  Oct 2004 - Dec 2018

  Pharmacy subject matter expert responsible for driving the integration of pharmacy trend and spend between the Medicare Prescription Drug Plans (MAPD) and providers. Responsible for developing and maintaining successful relationships with all business partners and identifying opportunities to expand utilization of pharmacy services. Responsible for business operations for mail order pharmacy, over-the-counter benefit fulfillment warehouse and customer care service call center. Oversees customer service operations functions for the South Florida pharmacy business which includes a Mail order facility and 21 center pharmacy locations. Responsible for coordinating marketing efforts for the pharmacy business and maintaining strong working relationships with business and functional partners.

  • Strategic Consultant

    Oct 2017 - Dec 2018

  • Market Director

    Aug 2015 - Nov 2017

  • Market Management Manager

    Oct 2004 - Aug 2015
• 

  Humana

  Jan 2022 - now

  • Growth Strategy Lead Product Manager

    Dec 2023 - now

  • Senior Channel Development Professional

    Jan 2022 - Dec 2023