Tracy Smith, SHRM-CP

Experience

• 

  Neurosurgeons of Western Colorado

  Apr 2004 - Oct 2006

  Medical Reception/Personal Assistant

  Head of scheduling and front desk. Managed schedules for three surgeons and a psychiatrist. Personal assistant to three of the doctors. Managed multiple phone lines while attending to patients. Handled faxes, prescriptions, and ordered medical tests.

• 

  Primary Care Partners, PC

  Oct 2006 - Feb 2011

  Coordinate meetings in six conference rooms, provide food and drinks for all attendees. Managed annual event with 500+ people. President of Employee Social Committee and member of Employee Wellness Committee. Multitasking included running the mail room and interoffice courier duties as needed. Communication with outside vendors and representative of Primary Care Partners, PC in the community. Handled front desk, faxes, multiple phone lines, and head of special projects. Acted as liaison between patient and doctor.

  • Events Coordinator

    Oct 2007 - Feb 2011

  • Medical Reception

    Oct 2006 - Oct 2007
• 

  Colorado Mesa University

  Jul 2011 - May 2013

  Full-time student
• 

  Express Employment Professionals

  Aug 2012 - Dec 2012

  Independent Study

  Worked closely with Owner and CEO developing strategies for recruitment and retention.Researched and developed a retention tool for the local branch of an international business.Researched and developed a recruitment and retention plan for a locally-based business.Compared and contrasted recruitment and retention strategies for large and small businesses.Attended educational seminars and an online podcast relating to staffing and leadership.Studied specific employee training and development techniques Express Professionals utilizes on a regular basis. Show less

• 

  PharMerica

  Aug 2013 - Nov 2013

  Client Billing Associate

  Update client information, bill for the pharmacy, credit and keep billable days current with correct coverage.

• 

  Longs Peak Animal Hospital

  Jan 2014 - Mar 2015

  Front Desk Reception

  Customer service, employee training, social media marketing, special projects including communication with outside vendors in a marketing capacity, multiline phone operation, computer skills, balance money at end of day

• 

  Rapid Prototyping Corporation / RapidPro Manufacturing Corp.

  Mar 2015 - Feb 2016

  Office Manager

  Accounts Receivable, Accounts Payable, end-of-month reports and graphs, weekly financial reports, manage accounts, communicate with clients/customers, support CEO, project manager, marketing director; assist in marketing duties, including the setup and attendance of trade shows; created an HR department and follow up on duties when the need arises; shipping and receiving manager, including international shipments

• 

  Boulder Shelter for the Homeless

  Feb 2016 - now

  Process donations, recognize contributions and maintain relations with the public, HR duties, financial controls, market the cause and the organization

  • Human Resources Manager

    Jan 2022 - now

  • Donations Processor/Admin

    Feb 2016 - now