Michael Pienkowski

Experience

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  Carrier Northeast

  Apr 1994 - Mar 2004

  Identified potential opportunities with existing and new customers. Converted leads into opportunities by assigning the appropriate sales process, identifying the required project team members, making assignments, and communicating the next steps in the sales process. Gathered and validated preliminary information and performed facility walk through, construction plan review or other requirements. Determines project needs, constraints, and responsibilities to meet all of the customer’s HVAC system design and installation requirements.Responsible for project take-off, selection, pricing, and integration of equipment, controls, and services. Responsible for the preparation and review of the proposal. Determined proposal price and selling strategy. Presented the proposal and negotiated price, terms, and conditions with customer. Prepared transition documents and communicated project readiness for assignment to operations team. Resolved major deviations from scope with team after Project Scope Validation. Show less Created and developed regional parts call center for Carrier Northeast.Built processes and provided direction to sales, marketing and operations support functions.Achieved $5+ Million sales annually on equipment, parts and supplies.Enhanced relationships with key vendors and demonstrated proficiency in making presentations and selling a wide range of products and technologies.Led team by building customer programs and providing direction to inside sales, marketing and operations support functions. Show less

  • Inside Residential Sales/Commercial Sales Specialist

    Jan 2001 - Mar 2004

  • Totaline Sales Call Center-Team Leader

    Apr 1994 - Jan 2001
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  Wallwork Brothers Inc

  Mar 2004 - Feb 2007

  Sales Account Manager-Sales Consultant

  Engaged in consultative selling with HVAC dealers to drive their business growth towards shared strategic goals. Provided contractor training for business hiring while assisting the development managed sales and marketing programs. Created pricing strategies with customer base to achieve maximum margin goals and sales quota within assigned sales territory. Strategy development to contend with territory competition and broaden Home Depot/Trane dealer network within The Home Depot At Home Services Program. Show less

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  Trane

  Mar 2007 - May 2009

  Sales Account Manager

  Identified potential opportunities with existing and new customers. Converted leads into opportunities by assigning the appropriate sales process, identifying the required project team members, making assignments, and communicating the next steps in the sales process. Gathered and validated preliminary information and performed facility walk through, construction plan review or other requirements. Determines project needs, constraints, and responsibilities to meet all of the customer’s HVAC system design and installation requirements.Developed, evaluated, and discussed possible solutions with customer. Responsible for project take-off, selection, pricing, and integration of equipment, controls, and services. Responsible for the preparation and review of the proposal. Validates the preliminary proposal with customer.Determined proposal price and selling strategy. Presented the proposal and negotiated price, terms, and conditions with customer. Prepared transition documents and communicated project readiness for assignment to operations team. Resolved major deviations from scope with team after Project Scope Validation.Developed relationships with multiple buying influences in the customer’s organization, including project managers, project engineers, construction, purchasing, and accounts payable. Determined needs, developed and executed an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership. Provided total account business activity reports and annual forecasts. Show less

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  Trane

  Nov 2009 - Oct 2024

  Maximized revenues with over $5 million in sales by prospecting and developing new customers while continually strengthening sales with existing accounts. Function as a sales and marketing representative and liaison between customers and the Commercial Sales OfficeDevelop relationships with multiple buying influences in the customer’s organization, including project managers, project engineers, construction, purchasing, and accounts payable.Assess current market opportunities and utilize account management process to identify key customers.Develop long term relationships throughout the assigned territory with contractor customers.Identify customer problems and perform analysis to identify Trane products and services that best meet customer needs. Possess expert knowledge of the Trane product line to best create customer solutions.Facilitate introductions of key customer contacts to other Trane sales teams for specific opportunity development. Partnered with other Trane account managers to provide bundled solutions to customers. Show less Increased revenues and maximized profits by executing an account specific business plan. Accelerated strong, profitable, and winning partnerships through solutions selling.Leveraged relationship building expertise towards the further development of new and existing customers.Exercised consultative influences within the customer’s organization, including project managers, project engineers, construction, purchasing, and accounts payable to drive long term mutual beneficial relationships. Show less

  • Commercial Sales Account Manager-Light Commercial and VRF Sales

    Mar 2023 - Oct 2024

  • Residential Sales Account Manager

    Jan 2018 - Mar 2023

  • Sales Account Manager-Trane Supply

    Nov 2009 - Mar 2018
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  Carrier Enterprise

  Oct 2024 - Dec 2024

  Residential Sales Manager

  Executes and monitor sales programs as provided by market leadership.Build and maintain relationships within your assigned market, aiding your sales team in growing customer accounts.Guide the sales team in identifying new business opportunities within the area.Serve as a mentor and motivator for Account Managers, inspiring them to achieve their sales goals.Proactively address customer complaints and escalate issues to leadership as necessary.Monitor and report on the usage of our CRM system (Salesforce) within your team.Accountable for driving the adoption and usage of multiple digital platforms. Show less