RAJIV KUMAR SINGH

Experience

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  TMTL Engines - Eicher Engines

  Jun 2011 - Aug 2013

  Commercial Executive
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  HPCL-Mittal Energy Limited

  Aug 2013 - Nov 2014

  Commercial Sales Specialist
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  TMTL Engines - Eicher Engines

  Nov 2014 - Sept 2015

  Sales Operation & Planning Exe.
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  Honda Motorcycle & Scooter India Pvt. Ltd.

  Sept 2015 - Mar 2018

  Commercial Specialist

  Sales commercial & logistic Operations

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  Hyundai Motor India Ltd.

  Mar 2018 - now

  Sr. Manager - D2C- Sales [Operation & Planning] H.Q.

  -As the leader of the D2C (Direct-to-Consumer) business model for premium products, I skillfully leverage the expertise of my customer experience team to drive exceptional results. With a focus on delivering top-notch products and services-Committed to enhancing customer satisfaction and loyalty. My strategic approach to sales planning and production management ensures seamless operations and optimal customer engagement. - Data-driven decision-making and effective team collaboration, I consistently achieve and exceed business targets- Orchestrated IT system readiness for D2C business models, ensuring legal compliance and robust processes.- Led market evaluation and criteria establishment for premium channel LOI, facilitating onboarding of D2C partners.- Coordinated with plant teams for advance volume forecasting and timely updates to minimize production-demand gaps.- Managed booking, FIFO allocations, and customer support, maximizing customer retention.- Prepared comprehensive performance reports, such as market share, stock control etc. Show less