Hossam Salah

Experience

• 

  Orange Egypt

  Jan 2007 - Dec 2023

  Area Sales Manager – Orange Egypt• Coordinate all needed trainings for staff with concerned parties• Perform regular visits to the managed locations to monitor & develop their performance, maintain & improve Orange standards to ensure they are put into action.• Analyze Daily/ Weekly/Monthly sales performance, improve sales figures and take corrective actions whenever needed.• Coach & develop the team to maintain high level of performance and customer experience.• Maintain solid communications & follow up with orange partners & employees among his assigned region.• Enhance & improve Gross adds market share against competition in the assigned district.• Follow up stock levels & replenishment process to secure stock levels against assigned targets.• Propose solutions for operational obstacles aiming to increase operational efficiency.• Manage new locations rollout, fulfilling all sales requirements: searching & validating proposed locations in alignment with the geo marketing, facilities & technology teams.• Maximize sales & profitability for the assigned district.• Review sales achievements analysis with area manager on monthly basis & agree on the action plan.• Conduct regular meetings with Orange partners & employees to discuss performance progress against assigned sales, quality targets & develop the needed action plan.• Perform regular visits to the assigned district to maintain Orange standards & level of the service in order to enhance the quality & apply penalties in case of any violation.• Assure achieving the sales targets for the assigned district.• Coordinate managers and staff training to ensure high level of knowledge and performance.• Coach and develop managers and staff.• Select and recruit the right candidates to reach the required quality of services & submit the replacement plan when needed.• Create/revoke employee’s users for various applications in coordination with Retail back office and technology.• Forecast the stock Show less Revenue-Driven Sales Management: Focused on maximizing distributor sales by setting quotas, monitoring performance, and supporting distributors in meeting financial targets.Distributor Relationship Management: Strengthened distributor networks by providing tools and support needed for consistent sales growth and market expansion.Compliance & Quality Assurance: Conducted regular compliance checks to ensure distributor adherence to service and quality standards, contributing to a reliable distribution network.Visibility & Brand Engagement: Organized promotional events at points of sale to enhance product visibility, leading to improved customer acquisition and retention. Show less Revenue Enhancement: Led initiatives within the customer center to boost sales and service quality, resulting in a X% increase in monthly revenue.Customer Service Management: Improved customer satisfaction by implementing service enhancements and resolving issues promptly, fostering loyalty and repeat business.Financial Oversight: Managed profit & loss reporting, budget forecasts, and daily financial reconciliations to support revenue growth goals.Staff Training & Engagement: Developed staff through targeted training and regular coaching, building a team capable of achieving high sales and service standards. Show less

  • Area Sales Manager

    Mar 2003 - Dec 2023

  • Distribution Area Sales Manager

    Jan 2011 - Dec 2016

  • Retail Store Manager

    Jan 2007 - Dec 2010
• 

  ALJOMAIH BOTTLING PLANTS

  Dec 2022 - now

  Unit Manager

  • Targets:• Based on the Annual Operating Plan, cascades target down to different territories including sales volume, profitability, and market share by package, channel and SKU to build the detailed plan. Reviews/ discusses weekly achievements with Territory Development Supervisors, and compares to actual sales data to adjust the daily objectives.Credit:• Prepares and obtains RSM approval on credit limit needs according to turnover rates for the unit to facilitate the achievement of plan.Customer Relationships:• Builds successful relationships with important customers and negotiates contracts terms according to the company's pricing strategy and approval matrix to achieve the targeted volume and profitability.Sales Development:• Prepares and obtains approvals for the monthly Sales Development Objectives (SDOs) within his unit including cooled space, customer programs, presence, and distribution of slow moving SKUs to ensure that growth-mapping plans are reaching the planned distribution coverage.Sales Opportunities:• Reviews/ generates daily reports/ dashboards including sales by package/ channel/ SKU, credit limits utilization and profitability figures, identifies sales opportunities and discusses action plans with the territory Development Supervisors to address any issues.Assets:• Monitors and manages cooler distribution to ensure compliance with the Customer Development Agreements (CDAs) basis the agreed customer’s segmentation.Territory Definition:• Studies and proposes geographical borders among his territories and TDSs assignments ensures that vacation plans of the TDSRouting:• Conducts quarterly routing to ensure utmost productivity and efficiency across all routes and optimal customer service.Trade Execution:• Conducts market visits, spot checks, and reports to the RSM adherence to execution standards (e.g. FIFO, prime location, cooler integrity…etc.) as well competitor activities to coordinate corrective measures. Show less