Deepa Prashanth

Experience

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  Ma Foi Randstad

  May 2005 - May 2006

  Profile: HR Consultant

  Was involved in many assignments along with the principal consultants in the following areas:• Organisational Diagnosis and Development: Was involved in the Organizational Diagnosis & Intervention Study, for a midsized I.T. Services Company.• Competency Mapping and Assessment: Have helped in coming up with competency framework and determining Assessment-Methodologies for various competencies.• Performance Management Systems: Was involved in developing business specific PMS guidelines and frameworks and conducted a workshop to facilitate the HR anchors at the client place to take forward the PMS implementation. Show less

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  Citibank India

  May 2006 - Jun 2010

  HR Manager, Business Partner

  Business Partner profile with Global Consumer Banking group. Good experience for recruiting senior positions for the Bank. Other initiatives include: To partner with business and HR generalist to identify Change initiatives, prioritise, plan and track initiatives for all client groups. • To drive the Voice of the Employee Survey (Globally driven Annual Employee satisfaction survey in Citigroup) and track action planning for the same. • Design and Execute “Young Leaders Development Program”- This is a Talent Management program to develop the skills of a First time Manager as a Future “Young” leader. Show less

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  Standard Chartered Bank

  Jun 2010 - Dec 2016

  Digital learning strategy - Enabling the bank to drive the digital learning agenda. Good understanding of the digital solutions involving game based learning and newer technologies like Virtual Reality.Learning Solutions Lifecycle Management : Manage end-to-end solutioning to ensure new solutions are developed and delivered on schedule, on budget and to standards. Monitor and maintain learning standards across all programmes being developed or delivered, managing the evaluation processes to monitor design, development and delivery efficiency, learning effectiveness and business impact Develop and maintain currency of relevant content repositories or knowledge management platforms Monitor the operational risk controls related to learning solutions processes within area of responsibilities Strategic oversight of vendors and the Shared service centre to drive adherence to service levels, monitor capability and capacity levels to drive and maintain high standards across efficiency and effectiveness indicators Primary interface with SSC for operational support activities including new requests, problem resolution and service level reviewsStandards & Governance•Maintain Global learning standards within area of accountability.Continuous improvement, standardization to drive optimization and efficiency through centralization and greater leverage SSC (migration of processes). Show less Job Profile: Business Partner Lead for a span of around 1000 employees .• Operationalised the HR strategy and accompanying plans that support the business agenda: Cull out the SPA (strategic People Agenda) for the BU and Monthly People Forums to drive and track the Agenda. • Workshops and Theme based Interventions to drive performance management, learning and engagement ensuring the People Managers & Leaders are equipped with the necessary skills and behaviors.• Adept at applying HR concepts in the change interventions; use of AI; Johari Window, World Café approach for the change interventions.• Created People scorecard on key metrics; Conduct People review periodically to review the scorecard with key stakeholdersTalent /OD initiatives Designed the Team Leader Assessment approach to provide a structured promotion process for the First Line supervisory roles. Planned the “Values intervention’’ to drive change around the 5 point scale and also embed the value behaviors as a way of life.Major Achievements:Received the SCB group Tracy Clarke Award in 2013 for SEED project – Runner up in Team – Employee Experience CategoryReceived the highest GSSC Accolade “HR Excellence” Award – for exemplary performance in H2 2012• Received the "Spot Award" for flawless execution of the OD project in the first 6 months of joining.• Appreciative Enquiry paper on "How to handle difficult conversations" and Assimilation Workshops for Managers Using Johari Window concept won the "Continuous Improvement" Award for GSSC HR Q2 2011 and a citation from Dominic White, GTO HR Head in HR 'Round of Applause". Show less

  • Global Learning - Associate Director , Change Delivery

    Mar 2015 - Dec 2016

  • Global HR Projects and Change Delivery Manager

    Oct 2013 - Feb 2015

  • Senior Manager HR , Business Partner

    Jun 2010 - Sept 2013
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  Manpower Group Inc.

  Nov 2017 - May 2018

  Workforce Management Specialist - MSP Program

  The job has the key accountabilities to manage the end to end employee engagement of contingent workforce. Sound knowledge of Australia labour laws and award entitlements . The role also has the accountability to manage processes and identify the potential risks and mitigate the same using appropriate controls.Key activities as below :1. Understand the role brief and facilitate the hiring and onboarding of new hires.2. Setting up processes and worker record management in the system.3. Worker engagement by defining and executing key workforce touchpoints4. Knowledge and practical understanding of the Fieldglass VMS system. Show less

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  NSW Department of Education

  Jun 2018 - now

  Key accountabilities as below:1.Design tools and implement processes to identify, analyse and facilitate improvements to business systems, processes and workflows aligned with the overall business unit requirements and the Department’s operational plans.2.Lead, Coordinate and undertake research and analysis of best practice on processes and activities to ensure services are delivered efficiently, business outcomes are measured and reported as required and systemic and emerging risks are promptly identified.3.Use effective Process mapping tools and concepts and work with Managers to upskill them in the department’s agenda of continuous improvement. Show less

  • Principal Project Officer, Mental Health Project

    Apr 2020 - now

  • Lead, Business Process Improvement , Projects & Innovation team

    Jun 2018 - Apr 2020