Edith Martoretti

Experience

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  Fort-James , James River , Kaysersberg SA, Beghin-Say

  Nov 1980 - Jan 1997

  France and Belgium - Infrastructure Architect

  Infrastructure Architect - 90 - 97Analyst infrastructur - 80 - 00Key responsibilities:o Led all changes regarding Desktop environmento Led the promotion and standard infrastructure, introducing of the IT Newsletter.

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  Georgia-Pacific LLC

  Jan 1998 - Mar 2014

  G-P until July 2012 - SCA until March 2014Key responsibilities:o Lead GP’s Desktop and Service Desk teams consisting of 24 persons in 18 European sites and manage outsourced contractors.o Accountable for developing the strategy, leading execution and service delivery of the Desktop and Service Desk (desktops, laptops, PDA, printers, scanners…), Access rights management (Active directory account)o Accountable for service delivery of Local Infrastructure site support (LAN, Telephony, Wifi) and Meeting rooms and photocopiers management.o Accountable for 4M€ expense budget and capital plan. Main achievements:o Implemented new standards in EMEA PC environment : Office 2010, Internet Explorer 8, SAP client 7.2, the new Client management tool SCCM in the PCso Built a catalogue of services and associated recharge processeso Introduced the new operating system Windows 7o Implemented the new e-mail remote access for managers: Blackberry deviceso Managed the hardware replacement in a cost effective manner following our get and stay Healthy strategy.o Participated actively in move of French and Belgium headquarters, dealing with changes during the divestiture of some entities.o Introduced a corporate collaboration between the team members located in different locations. Show less

  • EMEA IT senior manager Desktop and Service Desk

    Apr 2007 - Mar 2014

  • EMEA E-mail system senior manager + France Local support Manager

    Jan 2006 - Mar 2007

  • EMEA E-Mail System and infrastructure monitoring manager

    Jan 1998 - Dec 2005
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  SCA - Hygiene and Forest Products Company

  Apr 2014 - Apr 2017

  IT Manager Workplace and collaboration tools support - EU South

  IT Manager with focus on Workplace environment.o Lead local devices and infrastructure in 4 European countries consisting of 30 people including 3 IT managers.o Accountable for leading execution and service delivery of the Devices (desktops, laptops, smartphones, printers, scanners, wifi, telephony, IT rooms …), and local software.o Accountable for service delivery of Local Infrastructure site support (LAN, Servers) and facility management projects.O Accountable for 3,6 M€ Opex and 1,3 M€ Capex 2017 budgets.o In charge of CMDB (Configuration Management Database) reports for workplace and for budget metricso Key user for workplace resources management. Show less

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  Essity

  May 2017 - Apr 2022

  Workspace Services Regional Manager - EU South - GBS

  In charge of following services for EU South Region:. Meeting & Guest Services, . Collaboration Services, . Office & Workplace Services, . Real Estate & Building Services

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  Apr 2022 - now

  Retraitée