Steph Wineteer

Steph Wineteer

Customer Service

Followers of Steph Wineteer745 followers
location of Steph WineteerSuffolk, Virginia, United States

Connect with Steph Wineteer to Send Message

Connect

Connect with Steph Wineteer to Send Message

Connect
  • Timeline

  • About me

    IT Project Manager II/PMP

  • Education

    • University of Oklahoma

      1987 - 1990
      BBA Human Resource Management
  • Experience

    • First National Bank of Omaha

      Jan 1991 - Jan 1996
      Customer Service
    • First Data Corporation

      Nov 1996 - Jun 1998
      Sr. Software Testing Engineer/Software Testing Engineer

      Domestic/Latin America Integration Testing: As a Sr. Software Test Engineer: Assisted co-workers with mainframe application usage (Roscoe, TSO, DB2, and CICS on-line test, client acceptance, and prod. regions) and project research. Project managed major Production implementations. Tested a major mainframe Credit Card Rewards subsystem that was converting from mainframe to an internet application. Created and updated documentation and assisted with training classes. Worked closely with Testing Services, Programming Teams, Project Managers, and Technical Analysts. As a Software Test Engineer: Analyzed designs, composed test plans, held Quality Inspections on the test plans, and executed those test plans in the Acceptance Testing, Test, and Client Acceptance Testing environments. Opened defects and verified fixes. Responsible for escalating unresolved testing issues up to VP level prior to Production code placement. Performed the role of being the primary contact for departments outside of Testing that had inquiries regarding testing. Show less

    • Verizon Enterprise Solutions

      Jun 1998 - Nov 1999
      Technical Contractor/System Tester

      Performed Unit, System, and User Year 2000 software testing for mainframe and UNIX programs using TSO/ISPF, COBOL, File Aid, Comparex, SQL, and NDM tools. Performed testing on four production and two test mainframe LPARs. Performed testing on one development and two test UNIX servers. Evaluated Requirements, High Level Design, and Detail Design documentation and advised Programming staff of potential configuration management issues. Composed test plans and test cases and held Quality Inspections with Programmers, Analysts, and Project Leads to identify and resolve any issues with the test plans/cases. Escalated any unresolved issues. Verified data in Production runs after testing. Performed technical interviews with Ajilon applicants Show less

    • The Nielsen Company

      Nov 1999 - Apr 2007
      Sr. Technical Software Quality Specialist

      Senior Technical Software Quality Specialist: Mainframe – 4/06 – 4/07: Coordinated test efforts spanning all products and divisions of Nielsen including Local, National, Core, Media Technology Services, and Statistical Research. Facilitated meetings across departments/divisions to discuss project items such as test data scenarios, hardware/software/space needs for products, configuration management, resource needs and constraints, management, project status and updates, and delays and conflicts. Produced and published documents including Project Plans, Communication Plans, and Status Reports. Received Six Sigma Green Belt training. Transferred to Productivity and Quality/Project Management Office group in 01/07 to perform IT Resource Allocation and Management and the implementation of ITG (IT Governance) software. Senior Software Quality Specialist: National – Web & Mainframe – 1/05 – 4/06: Supervised nine SQAs on web and mainframe teams, performed project planning via MS Project, estimated work/resources for projects, facilitated test plan and test case reviews, defect meetings, and project timeline meetings. Served as Project Coordinator for a project involving sixty employees. Interviewed applicants.Quality Assurance Coordinator: 3/03 – 1/05: Updated and maintained a multi-year Project Plan. Provided estimation of time and human resources needed to complete Work Requests. Facilitated weekly meetings between Development, QA, Product Management, and User Acceptance Testing (UAT) teams to discuss and mitigate risks for configuration management. Served as contact person to Production regarding Spec content, software clearance, and Remedy concerns/questions and also to Statistical Research regarding coordinated testing efforts. Coordinated and facilitated training with UAT, Production, and Development in order to transition from Remedy to Remedy Quality Module. Lead SQA Analyst: 11/99 - 02/03 Show less

    • Chase

      Apr 2007 - Jul 2023
      Vice President/PMP - Infrastructure and Project Management
    • The Select Group

      Jul 2023 - Oct 2024
      Sr Technical Project Manager

      Sr Technical Project Manager for The Select Group working in the Financial Services Industry in Merchant Services

    • First Citizens Bank

      Sept 2024 - now
      IT Project Manager II
  • Licenses & Certifications

    • Project Management Professional (PMP)

      Project Management Institute
      May 2010
      View certificate certificate
  • Volunteer Experience

    • Volunteer

      Issued by Meals on Wheels America
      Meals on Wheels AmericaAssociated with Steph Wineteer
    • Volunteer

      Issued by Metropolitan Ministries
      Metropolitan MinistriesAssociated with Steph Wineteer
    • Volunteer

      Issued by Ronald McDonald House Charities
      Ronald McDonald House CharitiesAssociated with Steph Wineteer
    • Various

      Issued by JPMorgan Chase & Co. on Apr 2007
      JPMorgan Chase & Co.Associated with Steph Wineteer
    • Volunteer

      Issued by Carry The Load on May 2014
      Carry The LoadAssociated with Steph Wineteer
    • Various

      Issued by American Red Cross on Aug 1988
      American Red CrossAssociated with Steph Wineteer