Swapnil More

Swapnil More

Student Counselor

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location of Swapnil MoreIndia

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  • Timeline

  • About me

    Growth | Onboarding | Product | SaaS | Classplus

  • Education

    • AKP college Amarapur

      2014 - 2016
      XIIth Science(Physics,Chemistry,Mathematics,Biology) 73.59%
    • AKP School Amarapur

      2008 - 2014
      Xth Science 85%
    • Lovely Professional University

      2016 - 2021
      Bachelor of Technology - BTech Electrical, Electronics and Communications Engineering
    • Lovely Professional University

      2019 - 2021
      Master of Business Administration - MBA Marketing and Finance 8.54 CGPA

      Activities and Societies: Cricket, Memeber - Team Horizon

  • Experience

    • Lovely Professional University

      Jan 2018 - May 2018
      Student Counselor
    • MIIOS Ltd

      May 2020 - Jul 2020
      Intern
    • Classplus

      Jul 2020 - now

      - Hire, onboard and train new employees, including mentoring on client operation management, customer service standards- Revenue Generation, Customer retention, CSAT, Managing Growth vertical with expected customer traffic and budget -Drove customer business growth on the platform by helping them create and monetize their content effectively- Made full use of up/cross-selling avenues to create a win-win for our customers- Building relationships of trust with assigned Customers to ensure high levels of engagement and retention

      • Team Lead - Growth & Onboarding

        Jul 2021 - now
      • Customer Onboarding Manager

        Jul 2020 - Jul 2021
  • Licenses & Certifications

    • Maharashtra state board of technical education

      MS-CIT
      Mar 2016
    • Consine Leadership Training

      Udemy
      Feb 2020
  • Honors & Awards

    • Awarded to Swapnil More
      Top Contributor Classplus Jun 2021
    • Awarded to Swapnil More
      Mr. Consistent Classplus Apr 2021