Deep Enrich
Kim Vaughn
Administrative Assistant
2000 followers
Cambridge, Massachusetts, United States
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About me
Senior Program Manager | Customer Experience Leader | Voice of the Customer | CX Strategy & Advocacy | Customer Advisory Boards | CX Research & Insights | Project & Event Management | Customer Journey | Enterprise Sales
Education
Portsmouth High School
2007 - 2011
University of New Hampshire Peter T. Paul College of Business and Economics
2011 - 2015Bachelor of Science (B.S.)
Corvinus University of Budapest
2013 - 2013
Experience
University of New Hampshire
Aug 2012 - Jan 2015Administrative Assistant
J Group
May 2014 - Jan 2015Marketing ManagerOpinions 4 Good
Jan 2015 - Jan 2016Membership and Non-Profit Coordinator
Oracle
Jun 2015 - May 2018CX Applications Sales Executive
CustomerGauge
May 2018 - Jun 2019Enterprise Account Executive
Akamai Technologies
Jul 2019 - nowSenior Program Manager, CX
Jul 2023 - nowCX Program Manager
Jul 2019 - Jun 2023
Licenses & Certifications
- View certificate
Google Analytics Essential Training
LinkedInJul 2019
Net Promoter Certification
CustomerGauge
CPR & AED
American Red CrossMay 2022- View certificate
Program Management Foundations
LinkedInFeb 2021 .webp)
Certified Personal Fitness Trainer - Health Fitness Instructor (CPFT-)
American Council on Exercise (ACE Fitness)May 2022
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