Pedro Matoso

Experience

• 

  Portuguese Air Force

  Feb 2000 - Apr 2007

  Corporal

  Security Police Corporal in Portuguese Air Force.- CCD Coordinator;- Team Leader;- Access Coordinator;

• 

  TicketLine – Linha de Reservas para Espectáculos

  Sept 2008 - Jan 2009

  Website Maintenance

  - Website Maintenance

• 

  Portugal Telecom

  Feb 2009 - Aug 2010

  PT RAOP operator

  - Dispatching

• 

  Nokia

  Aug 2010 - now

  GS GSD C EUR GSDM EUR GDM WE&UK&I Incident Manager and SLA Quality for Three Ireland Project Cellcom LTE and LTE-A Integration and GSM Modernization. OCH - BO - Nextel Reporting and Tools Manager- Coordination & training of the Tier 1 3G team for Nextel project.- Maintenance actions + troubleshooting and fault correction for 3G, as a Tier 2 team member of Nextel project.- Country Administrator for Mexico Market- Operational Interface for automation OWL tool - Nextel Reporting and Tools Manager- Coordination & training of the Tier 1 3G team for Nextel project.- Maintenance actions + troubleshooting and fault correction for 3G, as a Tier 2 team member of Nextel project.- Country Administrator for Mexico Market- Operational Interface for automation OWL tool Incident Manager and SLA Quality for Three Ireland Project 3G/2G Huawei and 3G Nokia Alarm Monitoring.Training of new team members. Alarm Monitoring and TroubleshootingAlcatelSiemensSDHDWDMPDHCeragonFITELFHEricsson

  • Project Manager

    Jun 2019 - now

  • Major Incident Manager & Contract Manager

    Feb 2016 - Jun 2019

  • Fault Management Engineer

    Jan 2016 - Jun 2019

  • NOC Engineer

    May 2014 - Apr 2016

  • Fault Management Engineer

    Sept 2013 - May 2014

  • Fault Management Engineer

    May 2013 - Sept 2013

  • NEXTEL - Network Operations Engineer

    May 2012 - May 2013

  • FM

    Jan 2009 - Jan 2013

  • FM

    Jan 2009 - Jan 2013

  • Orange Spain - Alarm Monitoring

    Apr 2011 - May 2012

  • ONI Project - Alarm Supervisor

    Aug 2010 - Apr 2011