Kent Powley

Experience

• 

  Alberta Research Council

  Nov 1987 - Jun 1988

  Electronics / Computer Systems Technician

  • Designed and repaired a multitude of electronic scientific instruments and equipment. • Installed and repaired a variety of desktop computers and associated peripherals. • Utilized various test and repair equipment such as Meters, Oscilloscopes, Trackers, Wave Generators, etc.

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  Johnson Controls

  Jun 1988 - May 1990

  Systems Technical Representative

  • Commissioned, maintained, and repaired Large Scale electronic building automation computer control equipment, including large-scale HVAC (Heating, Ventilation, and Air-Conditioning) systems, and Building Security Systems.• Performed technical consultation to clients and system support/repair on a 24 hour/day rotating standby basis.• Key Projects: Edmonton International Airport, Edmonton Law Courts Campus, NAIT Campus, Canada Place, Alberta Research Council, Northern Lights Regional Health Center (Fort McMurray) Regina General Hospital Show less

• 

  Public Works and Government Services Canada

  May 1990 - Jul 2000

  Data Communication Analyst

  • Acted as a national data communications network technical consultant for GTIS client departments and agencies.• Managed related projects as well as performed analysis, design, and implementation of complex telecommunications networks and internetworking solutions for client departments.• Negotiated with Telecommunications Service Providers to ensure efficient implementation of GTIS projects.• Performed monitoring, analysis, and assurance of network management reports for GTIS clients.• Supervised team members in the administration of service orders for Telecom services and hardware.• Frequently performed tasks as Acting Service Manager for the Shared Services section with PWGSC/GTIS.• Key Projects: GENet (Government Enterprise Network), GENet Dial, GDCS (Government Digital Channel Service), GPN (Government Packet Network), and X.500. Show less

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  TELUS

  Jul 2000 - now

  • Act as a Customer-Facing Technical Representative supporting the TELUS Sales organization, responsible for the conceptualizing, qualifying, positioning and closing of complex/integrated technology solutions for clients.• Actively employ Technical and Business Acumen to translate Customer business/technical requirements into financially viable, technically sound integrated solutions.• Conduct meetings, lead Technical presentations, and provide technical training to internal and external clients.• Design complex network solutions involving leading edge Data, Voice, Wireless, Collaboration, and IP technologies which meet/exceed customer requirements.• Act as a focal point for the collective internal collaboration of the TELUS Sales, Marketing, Engineering, and Implementation stakeholders towards successfully winning new revenue-generating business.• Provide key technical, business, and financial analysis input to Bid Proposals. Show less • Led a high-performance, customer-centric sales engineering team, focused on the creation of winning, profitable solutions.• Supported the closure of major proposals and ensured the availability of post-sales implementation support.• Lead initiatives on process improvement and cost reduction to optimize operations and improve profitability.• Actively lead, developed, and coached a team of 9-25 Customer Systems Engineering Specialists – utilizing continuous improvement techniques to increase performance and quality.• Actively contributed to the sales process in the support of new and existing opportunities.• Collaborated extensively with HR on numerous initiatives to address recruiting, retention, career path opportunities, as well as to manage resource allocations.• Engaged with both external clients and internal stakeholders in negotiations where influence at an executive level was required to assist technical/field sales in the retention, growth and attainment of new revenues.• Maintained comprehensive knowledge of Telecommunications Industry issues/trends, competitive markets, client business environments, and current/emerging technologies. • Key Projects: GDNS (Global Defense Network Service) network implementation (National Defense), 2008 National CSE Conference, CSE Recruitment process/documentation: (Technical Exam, Assessment Interview), National CSE Peer Review process, and the documentation standard “Solution Assessment Specification”. Show less • Acted as a Customer-Facing Technical Representative supporting the TELUS Sales organization, responsible for the conceptualizing, qualifying, positioning and closing of complex/integrated technology solutions clients.• Utilized Technical and Business Acumen to translate Customer business/technical requirements into financially viable, technically sound integrated solutions.• Conducted meetings, lead Technical presentations, and provided technical training to internal / external clients.• Designed complex network solutions involving leading edge Data, Voice, Wireless, Collaboration, and IP technologies which met/exceeded customer requirements.• Acted as a focal point for the collective internal collaboration of the TELUS Sales, Marketing, Engineering, and Implementation stakeholders towards successfully winning new revenue-generating business.• Provided key technical, business, and financial analysis input to Bid Proposals.• Key Projects: MNS (Managed Networks Service), IPOne (IP Telephony Architecture/Design/Implementation), CNS (Converged Network Services), and GDNS (Global Defense Network Service). Show less

  • Senior Customer Solutions Engineering Specialist

    Dec 2012 - now

  • Technical Sales Support Director

    May 2006 - Dec 2012

  • Senior Customer Solutions Engineering Specialist

    Jul 2000 - May 2006