Cindy Flowers

Experience

• 

  CenturyLink

  Jan 2001 - Oct 2020

  • Performed analysis of technical data, combining information from multiple databases to distribute to the field. • VP level reporting for voice and data scorecards and special circuits scorecards- commitments met, voice and data repeats, out of service cleared in 24.• Developed monthly, quarterly, and year-end reports for Mid-Atlantic Operations leadership team. • Generated reports for Area Plant Supervisors that reflect the performance for their area of responsibility.• Proficient Excel, Word, PowerPoint. Basic knowledge of Access. • Communicate and interact effectively with all levels of personnel to meet and exceed customer expectations.• Provided analytical support by preparing and analyzing complex data and reports to aid in assisting team with meeting objectives, maintaining operational expense and budget management.• Extensive SAP experience including creating requisitions, time entry, time adjustments, running reports, and accounts payable. Show less • Advanced working knowledge of Facility Operations policies and procedures. • Provided quality administrative support for Mid-Atlantic managers including data collection, creating, organizing and maintaining spreadsheets.• Advanced working knowledge of the AP system, advanced knowledge of e-Invoicing including coding and submitting invoices for payment, check requests and reclassing vouchers. Reconcile Purchasing card statements. • POC for all Embarq vendors with invoice issues • Handled first level escalation from employees with building related concerns.• Assisted with monthly budget variance reports.• Created executive level metric reports on doc-share and create budget reports documenting YTD spend. • Monitored the Invoice Exception Report for errors, verify coding and release invoices for payment. • POC for Emergency Response Team members, coordinate ERT meetings, host meetings as needed, and consistently update ERT manuals for the Mid-Atlantic region. • Maintained exterior/interior drawings and diagrams for building signage and maintain signage related to Embarq policies.Maintained and updated bulletin boards with current Federal Regulated postings. Show less

  • Sr. HR Specialized Services Analyst

    Jul 2019 - Oct 2020

  • HR Shared Services Coordinator II

    Jan 2018 - Jun 2019

  • Sr AAP & Severance Analyst

    Jan 2013 - Jan 2018

  • Specialist II

    Jan 2010 - Jan 2013

  • Maintenance Specialist II

    Jan 2005 - Jan 2010

  • Dispatch Specialist - Business Resource Mgmt Center

    Jan 2003 - Jan 2005

  • Lead Business Repair Rep

    Jan 2001 - Jan 2003
• 

  Lumen Technologies

  Oct 2020 - now

  • Lead HR Advisor - Workforce Strategy & Compliance

    Nov 2022 - now

  • Senior Human Resources Advisor - Accommodation and Leave Advisory

    Sept 2021 - Nov 2022

  • Lead HR Advisor

    Oct 2020 - Sept 2021