Hamza Abdul Rasool

Experience

• 

  Outfitters Stores

  Jun 2018 - Nov 2019

  Customer Service Representative

  In this role as a Customer Service Representative, I served as the primary liaison between the company and its valued customers. I adeptly addressed inquiries through various channels, providing prompt and professional assistance. Resolving issues and ensuring customer satisfaction were paramount in my responsibilities. With a thorough knowledge of the company's products and services, I facilitated seamless order processing, returns, and exchanges. Diligently maintaining accurate records of interactions, I also played a pivotal role in collecting valuable customer feedback for process improvement. Show less

• 

  Sapphire Textile Mills Limited

  Feb 2020 - Apr 2022

  Website Designer

  I was responsible for designing website pages using Wix, prioritizing the creation of visually appealing and user-friendly online experiences. Additionally, I honed my skills in e-commerce optimization, ensuring efficient inventory management to enhance the shopping experience for customers. I took great satisfaction in consistently maintaining websites and promptly addressing any inquiries or issues raised by customers was able to deliver top-notch designs that not only looked impressive but also contributed to the growth of businesses. Show less

• 

  HAROONSTUDIO

  Sept 2022 - now

  Website Designer

  I am responsible for identifying and cultivating new business opportunities and i have had the privilege of designing and developing interactive websites using the Wix platform. I work closely with clients, taking the time to comprehend their unique website objectives. Together, we outline project requirements and create detailed wireframes to illustrate the layout and functionality of the sites.