
Andrew Vergara
Medical Assistant ► Healthcare | Operations | Customer Service

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About me
Recruitment Manager | Progressive Reliability
Education

Mundelein High School
2000 - 2004High School Diploma
University of Miami
2022 - 2023Throughout my learning journey as a PMP (Project Management Professional), I've acquired a diverse skill set that includes managing client expectations, developing comprehensive project plans, defining project scopes, and identifying and managing project risks. My expertise extends to assigning team members specific tasks, carefully managing resources, implementing innovative budgeting strategies, and ensuring clear communication across multiple teams and stakeholders. In addition to my project… Show more Throughout my learning journey as a PMP (Project Management Professional), I've acquired a diverse skill set that includes managing client expectations, developing comprehensive project plans, defining project scopes, and identifying and managing project risks. My expertise extends to assigning team members specific tasks, carefully managing resources, implementing innovative budgeting strategies, and ensuring clear communication across multiple teams and stakeholders. In addition to my project management skills, I have experience in the industrial field. I've successfully developed workflows and hiring processes tailored to the specific needs of the industrial sector. This hands-on experience has allowed me to apply my project management knowledge in a practical context, contributing to industrial operations' effective and efficient functioning. Show less

College of Lake County
2003 - 2004Medical Assistant
Experience

ARC Healthcare
Feb 2003 - Jan 2007Medical Assistant ► Healthcare | Operations | Customer ServiceDuring my career, I gained valuable skills and knowledge that make me a well-rounded and effective healthcare professional. I have successfully performed various administrative and clinical tasks as a medical assistant. On the administrative side, I have excelled in managing patient records, scheduling appointments, and coordinating with other healthcare professionals to ensure smooth operations in the medical facility. In the clinical realm, my experience extends to providing direct patient care and support. I have a strong foundation in taking vital signs, administering injections, and conducting various diagnostic tests. My commitment to maintaining a high standard of patient care is evident in my attention to detail and adherence to healthcare protocols. A significant aspect of my experience lies in assisting with physical therapy. I have worked closely with physical therapists to implement treatment plans, guide patients through exercises, and monitor their progress. My hands-on experience in creating a supportive and encouraging environment for physical therapy patients has contributed to positive outcomes. I possess excellent communication skills, enabling me to effectively interact with patients, their families, and other healthcare team members. My ability to empathize with patients and understand their unique needs has been crucial in fostering a compassionate and patient-centered approach to care. Show less

T-Mobile
Apr 2012 - Oct 2021Store Manager ► Sales | Turnaround Leadership | Employee DevelopmentMy journey in this industry began from the ground up, excelling in every role I undertook. This hands-on experience across all levels of the business has endowed me with comprehensive operational insights and ignited my passion for fostering employee growth. I firmly believe in the potential within each individual and have dedicated myself to unlocking this potential by providing knowledge and guidance to those eager to advance but uncertain of the path forward. At the heart of my management philosophy lies a deep commitment to the staffing process, where I have strived to maintain low turnover rates and high district-wide retention by prioritizing the well-being and development of staff members. Recognizing that our core strength is our people, I have focused on creating an environment where employees feel valued and supported, transforming me into a leader and team member with whom others are eager to collaborate. Under my leadership, a team of 24 dedicated employees has flourished, with one of our locations accounting for 40% of the district's overall targets. This achievement underscores my hands-on approach to understanding customer traffic patterns and managing scheduling to ensure optimal staffing during peak and off-peak hours. My engagement in daily interactions has allowed me to grasp the nuances of customer flow and facilitated strategic partnerships with local businesses to boost brand awareness.A key pillar of my leadership has been the emphasis on training and empowerment, enabling my team to drive business consistently, even in my absence. This strategy has cultivated a culture of knowledge sharing, competitive spirit, and collective success, positioning our team as a leader within the district. I take pride in having mentored seven staff members into management positions and facilitating the advancement of two individuals to corporate roles, reflecting my unwavering commitment to employee development. Show less

PRORELI
Jul 2021 - nowRecruitment ManagerAs a Recruitment Manager focusing on the industrial sector, I bring extensive expertise in reviewing and analyzing the market to identify and recruit top talent for various maintenance and reliability engineering positions. My experience encompasses providing seasoned industry professionals on a contract basis, contributing to the growth of internal knowledge bases, and recruiting full-time employees. We aim to empower the manufacturing industry with the necessary maintenance and reliability talent by offering tailored workforce solutions. My goal is to enable organizations to maintain the highest operational standards while allowing them to concentrate on their core objectives. Show less
Licenses & Certifications
- View certificate

Communicating with Emotional Intelligence
LinkedInNov 2022 - View certificate

Nano Tips to Stop Overthinking with Shadé Zahrai
LinkedInNov 2022 - View certificate

Fair and Effective Interviewing for Diversity and Inclusion
LinkedInOct 2022 - View certificate

Human-Centered Leadership
LinkedInOct 2022 - View certificate

Communicating with Transparency
LinkedInOct 2022 - View certificate

Project Management Skills for Leaders
LinkedInOct 2022 - View certificate

10 Mistakes Leaders Should Avoid
LinkedInOct 2022 - View certificate

Managing Project Stakeholders
LinkedInOct 2022 - View certificate

Leadership Mindsets
LinkedInOct 2022 - View certificate

Recruiting Foundations: Recruiting for In-House Recruiters
LinkedInOct 2022
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