Lawson Tornyi

Experience

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  Dannex Pharmaceuticals Ltd

  Jun 2006 - Jan 2008

  Sales & Distributions Manager

   Increased sales by 50% over previous years’ achievement. Improved distributions system by establishing key distributors in Greater Accra, Kumasi and the Northern Region. And personally managing cooperate institutions. Directly supervise eight customer service personnel plus other supporting staff. As a brands manager, I had a product portfolio adding up to ten products, driven by me.  On top of stock monitoring and recommending to planning required stock on a weekly bases.

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  Barclays Bank

  Jan 2008 - now

   Took over a ‘C’ performing branch and managed it to an ‘A’ performing branch in a year. Achieving 115% of Total End Year Target as at mid September 2011. Actively championed and resolved complex card issues through card centre and RBU. Managed individual staff performance and seeing consistent improvement in each staff leading to achieving above results. Improved customer service delivery tremendously to the admition of customers and leading to over 70% increase in membership of premier life customers.  Ensured good operational rigour hence strong controls in place and thus, preventive measures against fraud by both internal and external customers. Show less  The best sales manager 2009 in the best sales centre in Barclays Ghana. Achieving 155% of Total End Year Target as at 30th September 2009. Run performance analysis for the centre in the absence of the Performance Analyst. Managed and provided leadership for a team of 17.  Personally prospected (large account selling) and guided sales team to prospect.  Provided relationship management to select key accounts.  Cold-calls and cross selling. Excelling in new business development. Resolve customer complaints with speed. Show less

  • Branch Manager

    May 2010 - now

  • Sales Manager

    Jan 2008 - May 2010
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  Barclays Bank of Ghana Ltd

  Sept 2013 - now

   Achieved 2 year aspirational consumer loans target (114% of monthly target) for high street branch in one month. September 2012.  Responsible for providing leadership, proactively coaching and training team members to maximize skills sets to ensure personal development, leading to high team performance. Responsible for appraising staff, identifying development needs and providing training for team.  Responsible for setting and championing service standards and developing mechanisms to measure service standards. E.g. Exit polling.  Responsible for the general operation and administration of branch, ensuring staff are effective, efficient and professional to ensure fraud does not go undetected. Show less  Best Area Manager H1 ~ 2015  Best Cluster on balance sheet growth in asset across the country in 2015 On boarded 14 companies to expand business growth leading to the whole country benefiting from increased new to bank growth – 2015. Contributed as a volunteer facilitator in model branch recruitment, through training and set up. Nester is now the first model branch in Africa with exceptional performance. Significant improvement in control environment leading to all branches scoring green in audits conducted.  Providing leadership for six branches and one agency in the Eastern and Volta regions. Of which three colleagues were promoted to higher roles. Show less

  • Branch Manager

    Sept 2012 - now

  • Regional Manager

    Sept 2017 - Jan 2020

  • Area Manager

    Sept 2013 - Jan 2020
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  Absa Ghana

  Jan 2020 - now

  Regional Manager - Accra South, Western and Central Regions