Pushpendra Kumar Sharma

Experience

• 

  SAEINDIA

  Jan 2019 - Jul 2022

  • Member

    Apr 2019 - Jul 2022

  • Volunteer

    Jan 2019 - Jan 2022
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  BAJA SAEINDIA

  Jul 2019 - Jan 2020

  Designed and Manufactured an Off-Roading ATV

  I am proud to have participated in the Mahindra BAJA Event, where my team designed and manufactured an off-roading ATV. This was a challenging but rewarding experience that taught me a great deal about engineering, teamwork, and problem-solving. • As part of the team, I was responsible for designing and manufacturing the ATV's Steering system. I also worked on the vehicle's overall design and layout, as well as on its electrical and mechanical systems. • Our team faced many challenges during the design and manufacturing process. We had to work within a tight budget and timeline, and we had to overcome many technical hurdles. However, we were able to overcome all of these challenges and produce a high-quality ATV that was able to compete successfully in the BAJA Event. • I am grateful for the opportunity to have participated in the Mahindra BAJA Event. It was a valuable learning experience that has helped me to develop my engineering skills and knowledge. I am also proud of what our team was able to accomplish. We designed and manufactured a high-quality off-roading ATV that was able to compete successfully in a challenging event. Show less

• 

  CG Power and Industrial Solutions Limited

  Jun 2020 - Jul 2020

  Intern

  Completed a one-month training program on understanding the operation of manufacturing in the transformer at CG Power and Industrial Solutions Ltd. This program provided me with a comprehensive overview of the entire manufacturing process, from raw material procurement to final product testing and shipment.•Key Learnings • Learned about the different types of transformers and their manufacturing processes. • Gained an understanding of the various components of a transformer and how they are assembled. •Learned about the different quality control procedures used in the manufacturing process. •Gained insights into the challenges of transformer manufacturing and how to overcome them. •Developed a strong understanding of the safety protocols that must be followed in a transformer manufacturing plant. Show less

• 

  VE Commercial Vehicles Ltd.

  Jan 2022 - May 2022

  Manufacturing operations intern

  Successfully completed a 5-month internship in manufacturing operations at VE Commercial Vehicles, focusing on HD CNG, assembly operations, and quality control.• Designed and used IDM and SAP software to develop and implement production plans, track inventory, and monitor quality control data.• Worked on a variety of projects, including: • Developing a new production plan for a new model of HD CNG bus • Improving the efficiency of the assembly line for a popular model of truck • Developing a new quality control checklist for a new HD CNG engine component• Collaborated with a team of experienced manufacturing engineers and technicians to learn from their expertise and contribute to the success of the team.• Developed a strong understanding of the manufacturing process for heavy-duty trucks and buses, with a particular focus on HD CNG vehicles.• Gained valuable experience in using industrial machinery and equipment, as well as IDM and SAP software. Show less

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  Capgemini

  Feb 2023 - now

  Managed 24/7 production operations, ensuring high availability, reliability, and seamless system performance while adhering to ITIL Framework and ITSM best practices.– Automated monitoring, ticketing, and troubleshooting processes, reducing manual intervention by 80% through Python Scripting and Performance Testing.– Implemented CI/CD pipelines and automation techniques, reducing manual deployment time by 60% and improving Patch Deployment and Build Deployment efficiency by 50% using Continuous Integration tools..– Resolved high-priority (P1/P2) Application Support Tickets, ensuring minimal service disruption, SLA compliance, and effective Root Cause Analysis to prevent recurrence.– Utilized GIT repository for version control, automating 90% of deployment processes, reducing deployment errors by 40%, and ensuring 100% seamless integration with ServiceNow for Incident Management tracking.– Administered and optimized SQL databases, improving query execution speed by 45%, reducing database latency by 30%, and optimizing indexing for faster data retrieval and system performance.– Collaborated with Product Management and Engineering teams, addressing 100+ end-user technical requirements, leading to a 35% improvement in Cloud Services scalability and system reliability.– Ensured ITIL-based Change Management compliance, maintaining 100% audit readiness, optimizing Asset Management processes, and improving ServiceNow tracking efficiency by 25%.– Conducted impact analysis, manual testing, and Application Performance Optimization, reducing system downtime by 40%, increasing application stability, and improving response times by 20%. Show less – Maintained and optimized Cloud Services, enhancing database performance by 30%, reducing Linux-based system failures by 50%, and ensuring disaster recovery readiness with a 99.9% uptime guarantee.– Led Continuous Integration efforts, automating 95% of system testing, version control, and build deployments, improving overall production efficiency by 50% through Automation Scripting.– Tracked and resolved customer tickets, decreasing ticket resolution time by 35%, enhancing incident response efficiency by 40%, and improving end-user satisfaction by 25% using ITIL-based processes.– Provided mentorship and structured technical training, onboarding 30+ team members while improving knowledge retention and expertise in ITSM best practices.– Established a comprehensive root cause analysis (RCA) framework, Show less

  • Senior Analyst

    Oct 2024 - now

  • Analyst

    Feb 2023 - Oct 2024