Karan Malhotra

Experience

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  Bank of America

  May 2008 - Oct 2011

  Senior team member – Wholesale banking operations

  • Involved in wholesale banking Account Maintenance• Worked as workflow coordinator & final auditor• Extended support for handling client queries on behalf of other team members• Publishing process CTQ reports on daily basis

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  Clifford Chance Business Services Pvt. Ltd.

  Oct 2011 - Mar 2016

  Senior Analyst (Reporting - HR Operation)

  • Generating and consolidating scheduled HR analysis reports which includes Headcount, Attrition, Appraisal, Utilization, Payroll and Punctuality • HR Operation data update on PeopleSoft (Trainee Appraisal, Reporting Relationship, Leave and absence record, Recruitment data update, Generating recruitment report)• Preparation of Ad-Hoc & standard reports as needed by Global HR heads with extracted data through PS queries.• Proactively maintain and present quality analysis including dashboards & presentations.• Preparing and monitoring all reports (daily, weekly, monthly, and quarterly) through PeopleSoft queries. Reviewing reports for accuracy and resolve any discrepancies.• Coordinating with stakeholders and External Teams to determine their new reporting requirements. • Preparation of documents and Standard Operating Procedures for the Reporting Processes including testing of new queries for data extraction.• Design, build, and implement new report formats and layouts on a customized basis as requested by the stakeholders. Show less

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  Mercer

  Apr 2016 - now

  Project Manager

  • Developed and conducted training on the Scrum framework• Lead the initiation and planning of a project and ensure technical feasibility• Developed relationships across multiple business units to ensure cross-functional collaboration on company projects• Predict resources needed to reach objectives and manage resources in an effective and efficient manner • Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility • Develop & provide solutions for day-to-day operations and long-range strategic planning for business area. • Delegate project tasks based on team members' individual strengths, skill sets, and experience levels • Analyze stakeholder business processes to propose optimal process stabilization methods based on unique requirements. • Identify project risks and mitigation plans, quickly resolve issues, and escalate risks and issues in a timely manner • Deployment of audit mechanism & LEAN methodologies among multiple process to increase efficiency and maintain stability • Communication models deployed in processes in coordination with stakeholders to elevate work standards for group • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress Page• Perform data analysis & share monthly dashboard on Power BI with US Onshore Partner & Senior Leadership• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Show less