Dauda Temitope

Experience

• 

  Fact finder Research consult

  May 2014 - Sept 2017

  Research consultant

  Questionnaire administration and interview conduction, advising on the suitability of methodologies and suggesting improvement.Data entry, manipulation, cleansing & analyzing data (SPSS) for drawing conclusion and developing recommendation

• 

  Financial Trannsnet

  Aug 2019 - Oct 2019

  Field Investigator

  Review of customer loan balance and timely follow up. weekly report of customer current loan status. Identify and assess a recovery likelihood of loan write off clients, rating Low, Medium, or High. Investigation and follow-up with defaulter.

• 

  Stanbic IBTC

  Aug 2019 - now

  Customer service representatives in Stanbic IBTC is often a client’s primary point of contact with managing customer inquiries generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. Keep records of customer interactions, process customer accounts and file documents. Most importantly follow communication procedures, guidelines, and policies The custodian is to ensure daily balancing and timely reconciliation of cash transaction. Monitoring of vendor activities and timely resolution. Proper documentation of customer request and vendors documentation Customer onboarding both corporate and personal account and reviewing of opened account to be fully KYC compliance.Envisaging methods to be adopted in achieving teams goals in the team. Spooling document in the organization grand data storage for KYC compliance decision making.

  • Clients support officer

    Apr 2023 - now

  • ASSET/ ATM CUSTODIAN

    Mar 2021 - Apr 2023

  • Account Support Officer

    Aug 2019 - Aug 2021