Patrick Masolyn

Patrick Masolyn

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location of Patrick MasolynAntwerp Metropolitan Area

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  • Timeline

  • About me

    ....

  • Education

    • O.L.Vrouwecollege te Boom

      1987 - 1993
    • Erasmushogeschool Brussel (VDAB)

      2015 - 2016

      Mobile developer

  • Experience

    • KBC Bank & Verzekering

      Jan 1996 - Jan 2003

      1st line support fort the bank module of the electronic payment system “ISABEL”.Created and updated the knowledge database for use at the helpdesk. Single point of contact of the different branches of KBC. When they had problems with their soft or hardware, they could contact us. Printers, workstations, office applications,…

      • Helpdesk agent ISABEL - KBC

        Jan 1998 - Jan 2003
      • Call desk KBC

        Jan 1996 - Jan 1998
    • Apem

      Jan 2003 - Jan 2007

      Give support to the users of DG INFSO/CNECT.Answer the informatics related and administrative questions of the users. Solve problems from with the use of remote tools: Landesk, remote from Microsoft Support of the users in the headquarters of AXA.Solve problems with remote tools…Support “MS OFFICE” applications Repair of desktops and portables (HP, Fujitsu-Siemens)Backup coordinator of “Repair Center” of ApemHelpdesk Fujitsu Siemens (Support by phone Fujitsu-Siemens)

      • Service desk operator at the European Comission

        Jan 2006 - Jan 2007
      • 1st and 2nd line support at AXA

        Jan 2005 - Jan 2006
      • Technician and backup-coördinator labo APEM

        Jan 2003 - Jan 2005
    • Centric

      Dec 2007 - Aug 2014
      Service desk operator at the European Comission
    • EDUCATION - Erasmushogeschool (VDAB)

      Sept 2015 - Mar 2016
      Education: Mobile Developper (Android/IOS)

      - Java EE7- HTML5 en css- IOS (Objective C)- Android (Java)- Eclipse/Netbeans/XCode/Android Studio...- Photoshop- SQL/SQLite

    • Chevin Fleet Solutions

      Aug 2016 - Jul 2017
      Implementation Specialist

      Implementation of FleetsoftwareSQL, Javascript

    • Fluor Corporation

      Nov 2018 - now
      Information Technology Operations Specialist
  • Licenses & Certifications

    • ISTQB Foundations

      The Test leaders
      Mar 2013
    • ITIL Foundation V3

      Jan 2010
    • Microsoft Teams Quick Tips (2019)

      LinkedIn
      Oct 2021
      View certificate certificate