Patrick Masolyn

Experience

• 

  KBC Bank & Verzekering

  Jan 1996 - Jan 2003

  1st line support fort the bank module of the electronic payment system “ISABEL”.Created and updated the knowledge database for use at the helpdesk. Single point of contact of the different branches of KBC. When they had problems with their soft or hardware, they could contact us. Printers, workstations, office applications,…

  • Helpdesk agent ISABEL - KBC

    Jan 1998 - Jan 2003

  • Call desk KBC

    Jan 1996 - Jan 1998
• 

  Apem

  Jan 2003 - Jan 2007

  Give support to the users of DG INFSO/CNECT.Answer the informatics related and administrative questions of the users. Solve problems from with the use of remote tools: Landesk, remote from Microsoft Support of the users in the headquarters of AXA.Solve problems with remote tools…Support “MS OFFICE” applications Repair of desktops and portables (HP, Fujitsu-Siemens)Backup coordinator of “Repair Center” of ApemHelpdesk Fujitsu Siemens (Support by phone Fujitsu-Siemens)

  • Service desk operator at the European Comission

    Jan 2006 - Jan 2007

  • 1st and 2nd line support at AXA

    Jan 2005 - Jan 2006

  • Technician and backup-coördinator labo APEM

    Jan 2003 - Jan 2005
• 

  Centric

  Dec 2007 - Aug 2014

  Service desk operator at the European Comission
• 

  EDUCATION - Erasmushogeschool (VDAB)

  Sept 2015 - Mar 2016

  Education: Mobile Developper (Android/IOS)

  - Java EE7- HTML5 en css- IOS (Objective C)- Android (Java)- Eclipse/Netbeans/XCode/Android Studio...- Photoshop- SQL/SQLite

• 

  Chevin Fleet Solutions

  Aug 2016 - Jul 2017

  Implementation Specialist

  Implementation of FleetsoftwareSQL, Javascript

• 

  Fluor Corporation

  Nov 2018 - now

  Information Technology Operations Specialist