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Roshni Desai

Roshni Desai

Academic Tutor

Followers of Roshni Desai748 followers
location of Roshni DesaiSan Francisco, California, United States

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  • Timeline

  • About me

    Product @ GiveDirectly

  • Education

    • Los Gatos High School, Los Gatos CA

      2009 - 2013
      4.45 average GPA

      Completed Advanced Placement Courses in: • Literature• Calculus AB• Spanish 4 Honors • Physics• AP Spanish• English • Language • Environmental Science

    • The London School of Economics and Political Science (LSE)

      2015 - 2015
      Consumer Behavior and Game Theory/Competitive Strategy

      - Studied abroad at The London School of Economics- Enrolled in 2 courses: Consumer Behavior and Game Theory/Competitive Strategy

    • University of California, Los Angeles

      2013 - 2016
      Bachelor of Science (B.S.) Cognitive Science

      Specialization in Computing

  • Experience

    • All Minds Matter

      Oct 2012 - Jun 2013
      Academic Tutor

      - Tutored for grades 8-12 in all subjects, specializing in Geometry, Biology, Algebra, and Spanish - Created practice tests and problems for the students

    • All Minds Matter

      Aug 2013 - Aug 2014
      Assistant to the President

      - Assisted the President to tutor students in all subjects specializing in Geometry, Biology, Algebra, and Spanish for grades 8-12- Created schedules for 30 students, referenced school websites to compile lists of assignments for each student

    • UCLA Investment Company

      Jan 2015 - Jun 2017
      Intern

      - Designed layouts using Excel for investment reports- Analyzed data using formulas on Excel- Data visualization support using Excel

    • UCLA

      Apr 2015 - Dec 2015
      Research Assistant

      - Collected data on subjects using computer program (MATLAB)- Published a report outlining the procedure and implications of the study

    • The Mason Bottle

      Jun 2016 - Jul 2016
      Business Development Intern

      - Designed web pages for the company website using Shopify- Conducted A/B testing in Google Analytics and analyzed metrics- Increased organic search traffic on website using SEO techniques

    • SoulPancake

      Sept 2016 - Dec 2016
      Digital Marketing Intern

      - Analyzed metrics from various platforms including Facebook, Twitter, Instagram, and YouTube- Created actionable plans to increase user engagement based on insights from analytics

    • Medallia

      Jul 2017 - Feb 2021

      - Designed and implemented 5 end-to-end CX programs to increase customer feedback, product adoption and user engagement- Provided thought leadership to drive organizational change and data-driven recommendations for business processes to a $3 million+ portfolio of clients- Collaborated cross-functionally with leaders in Product, Engineering, IT and Design - Part Time Solutions Architect for Professional Services Department - Led 4 2-week Technical Product Trainings per year to new hires and clients Show less

      • Technical Program Manager | Professional Services

        May 2020 - Feb 2021

      • Senior Analyst | Professional Services

        May 2019 - May 2020

      • Analyst | Professional Services

        Jul 2017 - May 2019

    • GiveDirectly

      May 2021 - now

      • Technical Product Manager

        Jul 2023 - now

      • Technical Program Manager

        Aug 2022 - Jul 2023

      • Data Associate

        May 2021 - Aug 2022

  • Licenses & Certifications

    • Medallia Certified Professional

      Medallia

    • Operational Customer Experience Management (OCEM) Certification

      Medallia

  • Honors & Awards

    • Awarded to Roshni Desai
      Dean's List UCLA Jun 2014 Recognition awarded for achieving above 3.5 GPA
    • Awarded to Roshni Desai
      Honors Recognition Principal at Los Gatos High School Jun 2013 Recognition awarded for achieving above 4.0 GPA in all 4 years of High School.
    • Awarded to Roshni Desai
      Principal's Scholar, Los Gatos High School, CA Principal, Los Gatos High School Jun 2013
    • Awarded to Roshni Desai
      Spanish Language Scholars Award Spanish Society at Los Gatos High School 2013

  • Volunteer Experience

    • Advisor

      Issued by Project RISHI on Apr 2014
      Project RISHIAssociated with Roshni Desai

    • Social Impact Fellow

      Issued by YCore on Jun 2020
      YCoreAssociated with Roshni Desai

    • External Director

      Issued by Watts Tutorial Program on Jan 2014
      Watts Tutorial ProgramAssociated with Roshni Desai

    • Teacher Assistant

      Issued by Induz - Where Art Meets Heart on Jun 2009
      Induz - Where Art Meets HeartAssociated with Roshni Desai

    • Assistant Coach

      Issued by Special Olympics on Jun 2008
      Special OlympicsAssociated with Roshni Desai