Marc Mortaignie

Marc Mortaignie

System Analist

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location of Marc MortaignieGhent, Flemish Region, Belgium

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  • Timeline

  • About me

    Senior Project Manager & Service Manager; Data Protection Officer

  • Education

    • Vrije Universiteit Brussel

      1981 - 1986
      Master in Computer Science - Licenciaat Informatica
  • Experience

    • Computer Access Systems

      Jan 1988 - Nov 1988
      System Analist

      Access Computer Systems is a small company specialized in the development of turn-key systems. I had the following responsibilities:- Perform the design, analysis and implementation of an application requested by a small distribution company with a team of developers. I was also responsible for the development methodology and standards.- System Administrator of a VAX VMS Cluster assuring a proper development environment.

    • Samsonite Europe NV

      Nov 1988 - Feb 2010

      - Responsible for managing IT infrastructure in Europe supporting distribution centre and European Head Quarter in Oudenaarde and production-entities, sales offices, Service after Sales stations and retail shops spread all-over Europe.- Leading a team consisting of system administrators and service desk team.The main achievements are:- Consolidation and Standardization of tools and infrastructure in central data centre lowering TCO and risks while increasing agility, availability and flexibility by using virtualization with VMWare, server based computing with Citrix, WAN Accelerators, SAN and blade technology, Active Directory, Single Sign-on, etc.. This prepared the organization for future outsourcing and/or services in the cloud.- Improved mobility and seamless connectivity for mobile users.- Optimized WAN infrastructure combining an MPLS network and VPN connections over the Internet.- The roll-out of SAP Infrastructure in combination with outsourcing- Fast integration of acquisitions in Russia, Turkey and South-Africa plus start-up green fieldsAlso in the globalization traject started by Samsonite, i.e. building global teams and taking leader-ship of global change projects. Show less Responsible for projects within the areas of finance, retail, production and supply chain management while managing a team consisting of project coordinators. I was also responsible for the development methods and standards.Projects were turn-key developments and implementation of best-of-breed applications like- MPS from OMPartners – a planning module- Merchandiser and CashPoint from Centric – Retail- Maximo from M.R.O. – M.R.O. application- OnGuard from OnTarget – dunning and credit managementLegacy and best-of-breed applications required significant efforts for Y2K and introduction of Euro. Show less A project coordinator at Samsonite is responsible for the design, analysis, programming, implementation, testing, documenting, training and maintenance of an application. Some are developed in house while others are best-of-breed applications.Below an overview of the main achievements during this period:- The implementation of MRP in several production facilities over Europe.- Modules related to purchasing and reception of goods, cycle counting and registration of scrap plus a complete Accounts Payable module. Show less

      • IT Manager

        Sept 2003 - Feb 2010
      • Project Manager

        Jul 1998 - Sept 2003
      • Project Coordinator

        Nov 1988 - Jul 1998
    • Axians Belgium

      Mar 2010 - now

      Responsible for the Business Unit Managed Services, i.e. respons ible for the management of the IT Infrastructure of customers in data centers selected by Fit IT or the customer. A team of system engineers has been assigned to fulfil this responsibility.The Business Unit Managed Services includes also a support organization existing of experienced system engineers in various domains. This organization helps the customer in finding answers for ad hoc questions or problems.Combining the responsibility of Business Unit Manager with Consultancy, Service Management and Project Management for customers during for instance in-take or major change projects. Performing internal project management as well. Show less

      • Senior Project Manager & Service Manager & Data Protection Officer

        Oct 2015 - now
      • Business Unit Manager Managed Services

        Apr 2011 - Sept 2015
      • Senior Service Manager and Project Manager

        Mar 2010 - Mar 2011
  • Licenses & Certifications

    • Itil V3 Foundation

      Jan 2010
    • Prince2 Foundation

      Jan 2010
    • Data Protection Officer

      Data Protection Institute
      Jan 2018
    • ISO 27001 Lead Auditor - Information Security Certification

      The Knowledge Academy
      Dec 2023