Jon Zora

Experience

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  Ventaire, Inc

  Sept 1999 - Dec 2001

  Managed and participated in product design and redesign. Arranged and completed multiple sales trips to company representatives throughout the United States and Canada. Designed and constructed functional company website to be used by end-users and representatives. Mentored engineering students with all aspects of small business. Assisted with product manufacturing and final assembly as required. Management representative for the implementation of ISO 9002 certification. Updated and created AutoCAD drawings for parts and sales catalogs. Created and revised product literature including installation instructions and operations manuals.Software ExperienceMS Office, MS Project, ACT!, Surveyor Scan Control, OpenDMIS, GEOMET LE/101, Geomagic Qualify, Geomagic Studio, Innvometric Polyworks, TestTracker Database, InQuiero On-line support, and various hardware development programs.

  • Applications/Sales Engineer

    Oct 2000 - Dec 2001

  • Assistant Engineer/Draftsperson

    Sept 1999 - Oct 2000
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  Zodillyicous Etc.

  Jan 2002 - Mar 2002

  Owner- Applications Engineer

  Independent Contractor for Laser Design Inc. Software and System tester.

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  Laser Design, Inc

  Jan 2002 - Jul 2022

  Coordinated worldwide customer support and after-sale considerations including system installation, training, extended warranty sales, system upgrades, and system maintenance. Also participated in potential customer benchmark testing, service bureau projects, product demonstrations, new customer training, advanced distributor training, system installations, software development, system development, inventory management, BOM review, pre-shipment system testing, system debugging and system service. Show less

  • Customer Service Manager

    Jun 2005 - Jul 2022

  • Customer Service Manager

    Oct 2003 - Jun 2005

  • Applications Engineer

    Apr 2002 - Oct 2003

  • Contractor

    Jan 2002 - Apr 2002
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  CyberOptics Industrial Metrology

  Jan 2019 - Jul 2022

  Customer Service Manager

  Coordinated worldwide customer support and after-sale considerations for all industrial metrology systems. Assist engineering and sales departments with customer benchmark testing, service bureau projects, and product demonstrations. Coordinate and completed system training, installations, repairs, calibrations, and upgrades. Supported software development and system development. ISO procedures and end user documentation.Specialties: worldwide customer support, user training, product development, sales, CMM service, and 3D laser scanning. Show less

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  Mitutoyo Research & Development America (formerly Micro Encoder Inc.)

  Aug 2022 - now

  System Engineer / Software Program Owner

  Product Owner role within MDRA metrology software development focusing on reporting aspects of software.Internal Job Title: Systems Engineer