Muhammad Qasim Umer Qureshi

Experience

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  Artistic Milliners

  Sept 2022 - Sept 2022

  Information Technology Support Officer

  As an Information Technology Support Officer is responsible for:1. Maintain and troubleshoot computer systems, including both hardware and software.2. Assist in data backup and recovery process to protect critical information.3. Maintain detailed documentation of system configuration, issues, and resolutions.

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  ICON Consultants (Pvt.) Ltd.

  Oct 2023 - Dec 2023

  Information Technology Assistant

  Deployed At Pakistan Civil Aviation Authority (CAAAs an Information Technology Assistant is responsible for:1. Provide-first level technical support to employee via phone or email.2. Maintain and troubleshoot computer systems, including both hardware and software. 3. Provide user support and assist the employees on hardware and software usage. 4. Assist in the installation, configuration, and setup of computer systems and network infrastructure.5. Configure and monitor network connectivity, ensuring reliability. Show less

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  TeleCard Limited

  Dec 2023 - Feb 2024

  Telecom Engineer

  Network & Telecom Engineer | NOC| | VOIP|As an Network Engineer is responsible for:1. To monitor and perform level 01 troubleshooting of Core voice and IP network to ensure redundancies and high availability.2. Complaint management of enterprise customersMaintain internet peering with upstream and liaison with upstream and last-mile media provider. 3. Communicate and coordinate network schedule, backups, and downtime to all stakeholders.4. Prepares and maintains documentation of network configurations and changes. Show less

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  Soneri Bank Limited

  Feb 2024 - now

  Allied Application Officer

  Information Technology - Information SystemsAs an Allied Application Officer is responsible for:1. Problem Analysis and Resolution in Rosetta Application2. QA & Implementation Rosetta Application.3. Provide support to Department and Branch users for any problems in daily operation for following Applications.A. Rosetta Application (Workflow/DM)B. FDMS ApplicationC. CIS (Cards Issuance System)D. GSS (Government Securities)4. Responsible of QA and Implementation of new enhancements / modifications / error fixing on above Applications. 5. Perform SIT of different modules6. Co-ordination with business for their UAT7. Perform Quality Assurance of Modules as when assign by unit Head8. Responsible to provide Rosetta Work flow and Rosetta DM Integration with T24, and support with day to day task.9. Introduce ways to increase efficiency and working of the branches.10. Administration and support of New process development on Rosetta application.11. Backup of Home Remittance Show less