
Jihan Salha
Shipping Officer

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About me
Knowledgeable and Result-Driven Senior HR Professional | Project Management Practitioner | Government Relations | Talent Management | Business Support Management
Education

Yarmouk University
1994 - 1998Bachelor of Science (BS) Business Administration
Experience

CMA CGM
Mar 1999 - Nov 2004Shipping OfficerPurpose: Managed the logistics and operations for international sea freight shipping within Jordan office.• Managed operational responsibilities including inward/outward documentation, Export Shipments handling, containers land transportation coordination, shipping accounting and supporting the commercial department with customer service.

ABB
Dec 2004 - May 2013Purpose: Drove business development and executed high-quality consulting projects, focusing on Human Capital, workforce planning, HR transformation, and process optimization that significantly enhanced operational efficiency and met client needs.• Supervised HR management for ABB Jordan and regional offices in Iraq, Syria and Lebanon. Key areas of responsibilities included workforce planning and recruitment, HR policies and process improvement, compensation and benefits, talent management, accounting, and budgeting.• Led workforce requisition planning and talent selection and acquisition, annual Budget costing and reforecasting and reporting for the Near East area.• oversaw onboarding and induction, managed annual performance management and succession planning cycles with line managers, including talent identification and annual development plans.• Drove key compensation and benefits responsibilities to improve internal equity and market competitiveness, by conducting Hay annual surveys, local plans for employees’ special benefits programs, employee share acquisition & pension plans, bonus calculations, life & medical insurance plans, follow up on benefits, tax law and other allowances.• Led drafting and authenticating the corporate policies & procedures in line with labor law and company corporate guidelines and managed continuous updates to drive process improvements and efficiency.• Led the employee services including employment contract management, payroll administration, income tax calculations, benefits administration, HR master data and records on SAP, international assignments and all other HR support services.• Led and administered the accounting of regional branch offices quarterly operational expenses and safeguarding fixed assets through inventory listings. Administered corporate mobile lines, credit cards and travel expenses. Show less Purpose: Coordinated supply chain management responsibilities for a major project: Iraq Infrastructure Reconstruction Program (US AID) – ABB Inc. Raleigh, NC - USA.• Management of the supply chain and Material delivery from all over the world for the construction of 18 new substations in Baghdad – Iraq.• Coordination between suppliers, logistics agencies, shippers, freight forwarders, officials in several countries and shipments follow up.• Ran the project office in Amman, and assigned as the local coordinator for training, documentation, database, and invoices and reporting to headquarter in Raleigh, NC – USA. Show less
Assistant Manager Human Resources
Dec 2005 - May 2013Supply Chain and Logistics Coordinator
Dec 2004 - Nov 2005

Emirates
Aug 2013 - Jul 2014Senior Administration, HRPurpose: Drove HR governance initiatives and assisted the HR team with strategic HR initiatives.• Managed workforce planning and analytics responsibilities including analytics reporting primarily on team KPIs & workload analysis and data audit.• Contributed to optimizing the HR Employee Services Standards of Operation procedures.• Conducted HR risk-based internal audits across the HR functions at Emirates.• Supervised the HRMS Data management and employee services processes.

Ministry of Cabinet Affairs
Feb 2015 - nowAssociate Project ManagerPurpose: Filled multiple roles including Human Resources generalist and office management and automation projects. Drive talent management operations and implementation of HR systems. Lead Prime Minister’s office management and automation projects.• Collaborate with business leaders and functional experts to define HR policy requirements and job definitions and implement performance management and learning and development systems to improve talent capabilities and improve engagement.• Optimize continuous improvement across HR to align with business requirements. Enhance the manager & employee handbooks to reflect latest policies and processes, set expectations and enforce corporate culture.• Drive key talent management processes to enhance strategic alignment, optimize performance, and continuous improvement by focusing on and ensure proper implementation of PMO’s Performance Management.• Lead the job analysis and job descriptions development in coordination with business management and leaders. • Lead and manage the Electronic Document and Media Management Solutions for the Prime Minister’s Office to drive and align with the government’s paperless strategy and ensure compliance with information security policy. Lead business and user requirements and drive improvements to the systems and oversee system maintenance and upgrades. Ensure undisrupted operations improved user experience.• Lead organizer at the Dubai World Government Summit held annually in Dubai; coordinate and oversee the volunteers Team Management including selection, training, and team assignment. Analyze and report to management on event staff and volunteers and propose areas of improvement.• Contribute to office management related duties of the Minister’s office while maintaining high degree of confidentiality and quality. Show less
Licenses & Certifications
- View certificate

ChatGPT for HR
AIHR | Academy to Innovate HRJun 2023 - View certificate

Certified People Analytics Specialist
AIHR | Academy to Innovate HRApr 2023
Volunteer Experience
Head of Youth Club
Issued by Jordan River Foundation on Jan 2005
Associated with Jihan Salha
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