Kim Turner

Experience

• 

  Jackson Mortgage Company

  Jan 1995 - Dec 2002

  Mortgage Loan Processor/ Executive Assistant

  - Attended various training sessions for Calyx software, then solely responsible for the installation, implementation, and training for the new system in our office.- Managed front desk operations, assisted clients, operated switchboard, prepared loan documents for underwriting, prepared monthly and end of year comparison analysis reports.

• 

  FEMA Center for Domestic Preparedness (Beacon)

  May 2010 - May 2013

  Student Training RPA

  - Displayed significant leadership abilities by regularly serving as Team Lead for numerous instruction exercises.- Collaborated with instructors to identify key objectives, and executed real-life training scenarios to accurately identify and implement course material.

• 

  Auburn University Office of Information Technology

  May 2017 - now

  - Work closely with Identity Management becoming proficient in IDM processes and lifecycle management, pursuing the expansion of knowledge in this area through various online courses.- Provide superior customer support as the front face of OIT assisting clients and managing front desk obligations, operates switchboard for Auburn University, manages Ricoh access for OIT, grants visitor parking passes and temporary Wi-Fi access, schedule meeting room reservations in Outlook.

  • IT Specialist III

    Mar 2021 - now

  • Administrative Support Associate II

    May 2017 - Mar 2021