Kristine Weigel

Experience

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  TriQuint Semiconductor (now Qorvo, Inc.)

  May 1993 - Jan 2008

  Sales Operations/Customer Service Supervisor

  • Responsible for Customer Service for EMEA, Global Distribution and Major Accounts in Asia and North America.• Supervised Customer Service Specialists and managed contracted Customer Service Consultants.• Responsible for training and mentoring Customer Service Specialists in Florida and Texas facilities and led global teams to establish company-wide Best Practices.• Developed and reengineered multiple policies and specifications for ISO 9000 and SarBox compliance.• Successfully coordinated with cross-functional teams (Planning, Marketing, Engineering & Sales) to schedule orders and allocate product in a supply limited environment.• Group representative for Sarbanes Oxley and ISO9000 working with Quality & Finance. Responsible for audits and group conformance to policies & procedures.• Preformed contract review and order management. • Maintained excellent communication with company’s worldwide sales representatives, distributors, sales managers, Finance, Engineering and Shipping Departments as well as direct customers. Show less

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  Suntron Corporation

  Jan 2008 - Jan 2010

  Senior Program Manager

  • P&L responsibility for $14M major customer in Pacific Area. Responsible for Suntron’s relationship with Honeywell and other key accounts providing full range of Electronic Manufacturing Services.• Managed internal business teams (CFTs) including customer engineering, planning, scheduling and purchasing. Insured team understood and attained On Time Delivery goals, Quality Systems were followed, issues addressed and action plans tracked to closure.• Communicated to Senior Management through precise reporting and formal presentations.• Responsible for increasing HW Singapore OTD from 52% to 90% first 180 days of employment. o Maintained 98% (all customers).• Increased market share by 30% due to strengthening partnership with customer.• Increased PPV recovery from 41% to 100%.• Dispositioned and collected all MRB and secured recovery for carrying costs (aged from 2005).• Sold all aged FG and increased expedite revenue by 34%. • Identified & resolved front-end order entry bottlenecks reducing time to OE from 5wks to 48 hours.• Initiated Order Acknowledgement process to include contract review and providing legal binding acknowledgement to customer.• Identified need and led team to provide auto generated reports to customer.• Guided customer to revise forecasting practices increasing forecast to actual by 41%.• Identified need to restructure RMA process. Key team participant in RMA core team and recommended key metrics currently in use.• Created expedite strategy which resulted in $200k profit in first 6 month period.• Bridged gaps in Purchasing & Planning Teams resulting in more efficient and productive personnel. Show less

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  Axiom Electronics

  Jan 2010 - Jan 2012

  Program Manager

  • P&L responsibility for key Aerospace & Defense customers in USA. • Responsible for Axiom’s Customer relationships providing full range of Electronic Manufacturing Services.• Presented customer data, metrics and summaries to Management on weekly basis and held Quarterly Business Reviews for Customers.• Managed Customer Focus Teams including Engineering, Planning, Scheduling and Purchasing, Shipping and Receiving, Quality and Document Control. • Clearly communicated, attained and improved On Time Delivery goals, insured Quality Systems were followed, issues addressed and action plans tracked to closure.• Negotiated and ensure adherence to customer contracts.• Managed Quarterly Customer Business Reviews. Show less

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  Amazon Web Services

  Mar 2012 - Sept 2014

  Data Center Capacity Analyst

  • Responsible for developing and managing capacity analytics for the company's global data center and network infrastructure. • Communicated and supported Senior Business Management in the development and implementation capacity strategies.• Managed forecast, budget, operating expenses, capital, and resource allocation for international data centers. • Developed cross-functional relationships with key stakeholders to improve the integration of Datacenter Capacity Planning into the overall business planning effort..• Triggered multi-million dollar data center expansions and delivered on infrastructure plans.• Anticipated and managed major changes to hardware and integrated into infrastructures. • Responsible for tracking Service Owner’s Actual to Forecasted Plan and managed orders of servers and networking hardware.• Directed Data Center Techs to insure capacity was available and powered to support forecast and incoming orders. Show less

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  TekSystems/Microsoft MCIO Capacity Planning

  Jan 2018 - Dec 2018

  Sr. Operations Program Manager Analyst

  • Performed routine and adhoc reporting for MCIO Senior Management using Excel & Power BI.• Assisted in defining and measuring key performance indicators.• Created metrics detailing accurate trends, developed analysis reports in Excel.• Created and published weekly & monthly Sprint reports; detailing and highlighting accomplishments of department.• Monitored and submitted clusters meeting criteria for expediting; investigated and coordinated with cross functional teams to provide root cause analysis on late supply.• Monitored/reported and adjusted schedule dates to align with standard lead times. Show less

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  NW Naturals, Inc.

  Mar 2019 - Feb 2021

  Master Scheduler