Ismail Khan

Experience

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  Cellular Linx

  Jun 2019 - Feb 2023

  Customer Service Representative

  • Provided exceptional customer service to an average of 50+ customers daily, assessing their needs and recommending products and services to increase sales revenue.• Addressed customer inquiries and concerns regarding company promotions and services, including cell phone bill payments and phone plan activations.• Enhanced company operations by upgrading the organizational system to ensure accuracy in client information and inventory management.• Facilitated employee onboarding and training programs, resulting in increased productivity, morale, and service quality among sales associates. Show less

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  Dentistry @ Brock - Taunton

  Apr 2022 - Sept 2022

  Floating Dental Assistant

  • Prepared dental treatment rooms, ensuring adherence to strict health procedures, and maintaining a fully stocked inventory of necessary items and utensils for specific operations. • Implemented OSHA guidelines to inspect and maintain dental equipment and supplies, ensuring compliance and passing all audits.• Utilized software’s such as Excel to enter log test results of completed sterilization procedures and Tracker to stay on schedule by completing all required tasks on time.

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  Fit for Business

  Jun 2022 - now

  TedPack Mentor

  • Positively influenced the first-year experience of many students, creating a rewarding and enriching environment for academic and personal success.• Led a TedPack of over 40 students, enhancing leadership skills through organizing events, promoting TRSM activities, and encouraging participation in academic and social events.• Provided comprehensive support to peers by addressing their questions, coordinating study sessions, and promoting events to enrich their university experience.

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  Human Concern International

  May 2024 - Aug 2024

  Research And Development Assistant

  • Drafted a preliminary report on legal considerations, researching applicable laws and proposing general recommendations for handling different donation ranges, using the CRA website for reference.• Conducted a preliminary comparative analysis of HCI's position in the non-profit sector. The draft report included general observations and visual data, which were shared internally for review and feedback.• Assisted in conducting surveys to gather insights on donor satisfaction and experiences, providing suggestions for improving donor relations based on survey responses.• Developed a draft framework to identify potential donors on LinkedIn, leveraging social media as a key outreach tool. Show less

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  Law and Business Student Association (LBSA)

  Jun 2024 - now

  Director of Events
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  Ted Rogers School of Management - Toronto Metropolitan University

  Sept 2024 - Apr 2025

  Law & Business Clinic Student - TRSM