Gabriele G.

Experience

• 

  Tartarughino Nero

  Sept 2004 - Sept 2008

  Commis di sala
• 

  La Camilluccia

  Sept 2010 - Sept 2012

  Chef de rang
• 

  Vinile

  Sept 2012 - Sept 2017

  Head waiter
• 

  Italian Food Academy

  Apr 2018 - Mar 2019

  Studente di business

  Master Food&beverage management

• 

  Smy Hotels

  May 2019 - Nov 2019

  Food and Beverage Director

  Food and beverage Director at Hotel Carlos V, Lungomare Valencia 24, 07041, Alghero, Italy • Illustration and sale of the commercial offers of the F&B department of the structure regarding HB & FB reservations and external guests of the breakfast, lunch and dinner services; booking management and preparation of the room; supervision, technical management - food cost of the restaurant dishes,practice and planning of service standards in collaboration with the maitre, chef de rang and other operators; coordination of the kitchen bar room departments during catering services; responsible for welcoming guests and taking orders, supervising food and drink standards, service standards and compliance with the haccp regulations in force in the dining room, kitchen and bar; coordination during the daily services of the kitchen brigades, bar, hall; supervision and management of the "cellar"; in collaboration with the management, the maitre, the kitchen and the economics planning department (private dinners, tourist groups, aperitif ..), with the chef, creation and sale of dinners event, management of service materials inventory, responsible for any customer complaints and resolution of them, opening and closing of the restaurant cashier, responsible for restaurant receipts and daily charges. Show less

• 

  Al Khozama

  Feb 2020 - Jan 2021

  Start up

  Start up Mamo Michelangelo Al Faisaliah Tower,from the construction site to the opening of the doors to the public.

• 

  Ministry of Interior - KSA

  Feb 2021 - Sept 2021

  Restaurant Manager, Trainer Manager

  Theoretical video and practical training lessons of the dining room staff and steward kitchen staff on the standards of the F&B department, and on the measures to be followed to comply with hygiene and safety standards. Responsible for the organization and success of banquets, private dinners, and daily supervision of the club restaurant's standards in the services of breakfast, lunch, dinner.

• 

  Advanced Tastes Holding Company

  Sept 2021 - Feb 2022

  Restaurant manager startup

  Start up Restaurant manager @Mnky_hse, Riyadh,from the construction site to the opening of the doors to the public.Financial reporting and labor cost management.Ensuring the team is delivering the guest experience by brand standards; providing upscale service experience for guest dining; coordinating and managing communication between guests and staff and follow up to ensure costumers concerns was resolved.Training refreshment, prodouct and brand knowledge.Ensure the communication between departments ran smooth as possible during service.Ordering of consumables, stationery, drinks, and any otherr equipment needed.Ensure the SOPs was in use by the front of the house team.Ensuring compliance with licensing, hygiene and healt and safety legislation/guidelines.Reporting of any building or equipment issue.Monitored the business social media ( responding to guests compliments and complaints) and motivated the staff to promote the business social media.Teambuilding and financial astute.Taking reservation and fidelization of the clients.Daily use of Severooms app.Opening & closing checklist for floor and bar department. Show less

• 

  My Cafè Bh

  Apr 2022 - Apr 2023

  Restaurant Manager

  Restaurant manager My Cafè Gourmet Boutique Restaurant.Managment and Start up new venue

• 

  Cico's italian restaurant

  May 2022 - May 2023

  Restaurant General Manager

  Coordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and research new vendorsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productsEnsure compliance with sanitation and safety regulationsManage restaurant’s good image and suggest ways to improve itControl operational costs and identify measures to cut wasteCreate detailed reports on weekly, monthly and annual revenues and expensesPromote the brand in the local community through word-of-mouth and restaurant eventsRecommend ways to reach a broader audience (e.g. discounts and social media ads)Train new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operations Show less

• 

  Trader Vic's Bahrain

  Jun 2023 - now

  General Manager

  Managing and developing - improving more than 150 Staff members with daily training and individual development plan.Managing 4 outlets operation and more than 1000 guests daily.I’m am responsible for Marketing department, HR department, IT department, Purchasing department, planning budgets, planning food and beverages new offers / promotions, planning entertainment and theme events.Responsible of the business plan and budget for the yearly business setting vision and monthly goals/target Show less