Daniel Rodriguez

Experience

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  Giordano's - Famous Stuffed Pizza

  Jan 2017 - Nov 2018

  Busser/Host

  • Decreased wait time by efficiently cleaning tables to increase turnover, helping more servers get more tables• Adapted to roles as needed included busser, host, phone operator, and food runner• Coordinated server assignments across 46 tables, up to 9 servers at a time

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  Best Buy

  Feb 2019 - Jan 2021

  Customer Service Specialist

  • Resolved issues including returns presented by customers, any delivery/service issues, and issues presented by management to be fixed• Boost Best Buy product protection (GSP) with numbers above 25% at Norridge store• Trained and helped lead a growing team of Customer Service Specialists to execute any responsibilities required• Partnered with Geek Squad to resolve technical issues with devices such as phones and laptops to ensure functionality.

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  Chicago Sailing

  Jun 2020 - Oct 2020

  Reservations Specialist

  • Informed customers about our company and answered any questions they had about lessons or memberships• Efficiently handled all rescheduling matters using software to automatically suggest next best option.• Operated the email and phone to provide efficient responses in a timely manner• Directed the staff on which classes and assignments they would have for the day

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  Mthree

  Mar 2021 - Jan 2022

  Java Developer

  • Led 4 tech refresh projects involving front end web servers, backend application servers, Coherence Cache servers, and Oracle Database servers, leveraging deep knowledge on our application’s infrastructure to ensure seamless upgrades and optimizations for all aspects of our project.• Proactively handled issue resolution and defect management, swiftly addressing incoming defects and ensuring their resolution to maintain project momentum.• Developed and implemented an issue collector system for the team, improving efficiency in tracking and managing reported issues and defects.• Maintained comprehensive oversight of risk metrics and cybersecurity vulnerabilities within our codebase, including tracking critical CVEs like CVE-2021-44228 to prioritize and implement necessary security measures and to remediate them within SLA. Show less

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  JPMorgan Chase & Co.

  Jan 2022 - now

  Software Engineer

  • Spearheaded the modernization and deployment of three critical legacy applications from old monolith code base into microservices using Java and Spring Boot onto a private on-premises cloud environment: reading in an existing user’s entitlements, another retrieving user-specific flags from an Oracle database for new feature developments, and a third dynamically displaying partner application URLs and guides based on entitlements and flags obtained from the first two microservices. These enhancements significantly streamlined application functionality and user experience while ensuring seamless integration with existing infrastructure.• Leveraged existing expertise to assist in the development of three additional microservices, contributing valuable insights and accelerating project timelines through effective collaboration and knowledge sharing within the team, while also utilizing Open API (Swagger) to document all our applications APIs per microservice.• Implemented role-based authentication mechanisms to enforce secure access control, ensuring that users are granted appropriate permissions and privileges based on their roles within the organization's system architecture.• Achieved 80% code coverage through rigorous testing strategies, ensuring comprehensive validation of functionality and minimizing the risk of defects in the software development lifecycle.• Pioneered foundational AWS infrastructure initiatives, laying the groundwork for application to move from old VSI onto public cloud, creating CICD pipeline and utilizing Terraform to provision infrastructure, with one application development nearly completed before firmwide decision to move onto private cloud instead. • Secured a full-time employment opportunity with JPMorgan Chase after the organization proactively terminated the mThree Consulting contract ahead of schedule, demonstrating trust in my abilities and dedication to the team's success. Show less