
Nicolas Duplessis
Project Co-ordinator

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About me
Agile Coach & Change Manager (PROSCI / ICP-ACC / ICP-ATF / CSM / CLB)& e-Health enthusiast.
Education

Excelia
2002 - 2006BA (Hons) International BusinessActivités et associations :Students representative for two years, President of the Bachelor program induction group, Creator and administrator of the alumni groups on Linkedin and Facebook. Central to this degree is the study of International Business on a financial, management and IT perspective whilst learning how to communicate and manage resources in a modern business environment. These courses enhanced my understanding of how to manage resources efficiently whilst debate focused on the future implications of modern management in a project management environment. Fundamentally, the nature of this course has equipped me with the ability to think more strategically about the… Voir plus Central to this degree is the study of International Business on a financial, management and IT perspective whilst learning how to communicate and manage resources in a modern business environment. These courses enhanced my understanding of how to manage resources efficiently whilst debate focused on the future implications of modern management in a project management environment. Fundamentally, the nature of this course has equipped me with the ability to think more strategically about the application of information within many aspects of business and appreciate our environment. Furthermore, studying in both a French and American college gave me a good understanding of how two different countries’ educational work to achieve the same interest. Voir moins

Université Bretagne Sud
2001 - 2002A-Level LitteratureActivités et associations :Here I completed a full course of education to A-level. Member of a young enterprise team and various clubs during this time.

Les Compagnons du Devoir - Auvergne Rhône-Alpes
1999 - 2001Pastry chef Pastry, Chocolates, Ice creams
Fort Lewis College
2002 - 2006BA (Hons) International BusinessGPA 3.20/4.00Central to this degree is the study of International Business on a financial and management perspective whilst learning how to communicate and manage resources in a modern business environment. These courses enhanced my understanding of how to manage resources efficiently whilst debate focused on the future implications of modern management in a project management environment. Fundamentally, the nature of this course has equipped me with the ability to think more… Voir plus GPA 3.20/4.00Central to this degree is the study of International Business on a financial and management perspective whilst learning how to communicate and manage resources in a modern business environment. These courses enhanced my understanding of how to manage resources efficiently whilst debate focused on the future implications of modern management in a project management environment. Fundamentally, the nature of this course has equipped me with the ability to think more strategically about the application of information within many aspects of business and appreciate our environment. Furthermore, studying in both a French and American college gave me a good understanding of how two different countries’ educational work to achieve the same interest. Voir moins
Experience

ITEF - International Trade Exhibitions in France
Jan 2004 - Sept 2004Project Co-ordinatorITEF is the leading global network for promoting trade exhibitions, trade fairs and exhibition venues.• Closely working with the sales manager, delivering operational objectives across the desk and managing a team of eight agents. • Team motivation, logging and organizing shift patterns, scanning for any infrastructure failure, data management within Remedy, risk management, • Acting as a main point of contact for any major outages. • Main US point of contact for the organization of Maison & Objet trade exhibition.• Closely working and monitoring on-site staff. Voir moins

Airbus
Jan 2005 - Sept 2005Jr. Project ManagerEADS is a global leader in aerospace, defence and related services. • Resource management for major events and projects: Amsterdam shareholders meeting, Paris Air Show.• People’s management: IT department, hostesses , graphic/designer companies.• Event Management: time, resource and suppliers ‘management.• Budget management: in line with Project requirements, financial reporting to stakeholders.

GCX
Sept 2006 - Nov 2007Project Manager• Project managing four multi-million pounds accounts simultaneously: implementing core infrastructure followed by the pilot network. Customers: Virgin, Ernst & Young, Somerfield, Thames Water• Acting as the interface between customer and project resources by understanding customer requirements timescale, project scopes, financial requirements• Tasks: budget controlling, stakeholders reporting, scheduling engineers, allocating project resources following up with telecoms suppliers, milestones planning• Appointed Oracle super user: providing advice and guidance to assist others with their use and understanding Voir moins

OpenBet
Nov 2007 - Mar 2011Project Manager• Directly reporting to the Director of Operations my role quickly evolved from Project Manager to a combination of Project Management, Account Management and Line Management• Project Managing five gaming and betting customers from various countries: Spain, Bulgaria, Sweden, Greece and England through the project lifecycle using Project Management methodologies and tools• Leading and managing multidisciplinary technical and non technical teams• Stakeholders’ expectation management from inception to delivery, building strong and trustful relationships Voir moins

Capablue Ltd
Mar 2011 - Jan 2012Agile Scrum Master / Project Manager• Clients: M&S, Curzon on Demand, Playboy TV: all these projects required multiple transactional payment solutions and CMS systems to be implemented• Responsible for overall PC IPTV VoD Project delivery and budget• Report operational achievements and progress to the COO on a regular basis including statistical analysis and improvement of action plans• Setting up internal and external processes using Basecamp and JIRA; implemented Agile Scrum • Managed a team of 20 people to implement a Video on Demand solution for a major UK broadcaster Voir moins

Sky
Sept 2012 - Jan 2013Agile Scrum Master & Senior Project Manager• Successfully delivered a key Online transformational project of Sky.com using Agile framework• Leading and planning many business changes across Sky’s Online area• Accountable for putting together and defending Business Cases using KPI analysis to release budget• Successfully improved KPIs such as NPS, Effort Score, Goal Achievement and Call Deflection• Facilitating communication and reporting between key stakeholders including key business stakeholders, creative teams, technology and third parties• Reporting at all levels from team members to Sky directors Voir moins

Hiveworks
Jan 2013 - Jan 2013Agile Scrum Master / Senior Project Manager• Successful management of the delivery of an iOS and Android video recruiting mobile application for one of France's leading Radio station• Accountable for the good delivery of key Online/Retail projects for EE• Responsible for managing a team to build an innovative Sports iOS/Android application• Delivery of high profile projects for Orange Group in France, Romania and Slovakia• Consultancy input on key mobile and web projects

Monitise Create
Jan 2014 - Jan 2015Agile Scrum Master / Program Manager• Managed the delivery of an iPad e-Learning social platform• FIFA World Cup 2014 iOS/Android apps promotional assets• Delivery of a web portal for a U.S. Gas shipping brokers• Successful management and delivery of the Virgin Money Giving iOS and Android Apps• Consultancy input on key mobile and web projects
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LifeWorks Wellbeing (acquise par TELUS Santé | acquired by TELUS Health)
Jan 2015 - Jan 2016Agile Consultant - Director of Operations• Performed a company wide gap analysis identifying missing processes, resources and structure• Improved operational systems, processes and internal policies whilst rolling out missing Agile best practices• Rolled out 3 company structures to facilitate company growth from 30 to 480 employees through a joint-venture with a US company• Managed and reported on all elements required by the board: finances, resources, deliveries, product roadmap• Acted as Head of Project Management for five Project Managers• Defined and rolled out company benefits, performance review structure and processes• Acted as Information Security Officer to ensure regulations are followed Voir moins

Barclays
Jan 2016 - Jan 2017Agile Coach• Guided and mentored the team on Agile processes and best practices• Conducted all Agile ceremonies for the London Innovation Team (Launchpad)• Provided guidance and leadership on Agile methodology, improving operational systems and processes• Implemented and documented Agile Best Practices using JIRA and Confluence• Responsible for the Day to Day management of the Team using Agile Scrum and Kanban methodologies• Consultancy input on key mobile and web projects

TWIXIS Ventures
Mar 2017 - Sept 2017Agile Coach• Providing guidance on operations, Agile Scrum delivery to innovative start ups• Documented and implemented Agile Scrum best practices• Performed all Agile scrum ceremonies• Rolled out JIRA and Confluence within the organisation• Responsible for input and guidance on Scrum ceremonies best practices

William Hill
Sept 2017 - Jan 2019Agile Transformation CoachCoach and mentor to team members and stakeholders, in order to help drive performance and increase the effectiveness of Agile within William Hill.• Recommended, advised and rolled out two scaled framework within different channels: Scrum of Scrums, LeSS• Provided the leadership and coaching to drive a culture of high performing cross-functional teams, delivering a step-change improvement in business performance• Played a lead role in transforming and sustaining an environment of continuous improvement and self-organised high performing teams.• A discipline expert in Agile Practices, ensure knowledge and expertise transfer to William Hill Agile teams, Scrum Masters and Product Owners, to help implement and embed the use of Agile principles, practices and techniques in William Hill. Voir moins

EFELYA
Jan 2018 - nowCo-Founder & Advisor
Licenses & Certifications

Certified Prosci® Change Management Practitioner
CMC Partnership GlobalApr 2022
Certified LeSS Basics
LeSSMay 2020
Certified Scrum Master
Scrum AllianceJan 2013
ICAgile Certified Professional - Agile Coaching
ICAgileMar 2020
ICAgile Certified Professional - Agile Team Facilitation
ICAgileMay 2020
First Aid for Adults
British Red CrossMay 2013
Languages
- enEnglish
- frFrench
- spSpanish
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