Kyle Ferris

Experience

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  Auction.com

  Nov 2006 - Dec 2008

  Gatekeeper

  • Spoke with customers and audited their information before they moved onto having a contract written• Registered customers into company system for entrance into live auction• Handled customer issues necessary• Earned recognition from managers for strong performance• Built a reputation for providing excellent customer service

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  Auction.com

  May 2009 - Dec 2017

  • Built a team from two part time employees conducting five sales in four counties within one state in March 2016 to a team of 15 part time employees covering sales in 100 counties over two states by October 2016.• Manages the states of Montana and Idaho trustee home sales with sales of over one million dollars a month.• Conducts all interviews of potential employees, and makes hiring decisions based on those interviews.• Conducts and oversees all training of new as well as seasoned staff.• Manages all costs for the states of Idaho and Montana to ensure budgets are being kept and expenses are not exceeded.• Implemented a new way of conducting training as well as supplying information to our remote employees through the use of an information and training binder.• Assisted in the creation of a new application used to conduct and complete all sales nationwide.• Discovers new ways of marketing and growth to bring in new sources of investment.• Completes all reports necessary to show upper management that the area is meeting or exceeding expectations while providing answers to any questions.• Troubleshoots and handles all repairs of electronic equipment ranging from tablets to laptops. Show less • Manages live trustee home auction events with up to 50 attendees and process all data accurately within legal time constraints• Manages a team of up to 4 employees daily; Assists in training newly hired employees as well as training veteran employees in higher positions when available• Managed the Northern California and Washington region equipment to include inventory, re-supply, and positioning of all gear• Implemented a new inventory and ordering process that was accepted throughout the company to become standard• Handles all repairs of electronic equipment ranging from tablets to laptops. Show less • Managed live bank owned and foreclosed home events with upwards of 1000 attendees in a day including supervising up to 25 employees• Ensured the venues were set up properly and all equipment was in working condition• Processed all data received during the event through the use of company programs as well as MS Excel, PowerPoint, and Word• Built a reputation for providing excellent customer service by attending to customer service concerns• Managed the disassembly of all equipment and proper packaging Show less

  • State Manager

    Mar 2016 - Dec 2017

  • Supervisor

    Nov 2012 - Mar 2016

  • Auction Manager

    May 2009 - Nov 2012
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  Park Place Property Management

  Dec 2017 - Jan 2018

  Property Manager

  •Complete all incoming applications, assess potential tenants and approving their capabilities to lease. •Keep detailed records and notes regarding potential renter's accounts so that when they contact the business their calls are efficient and up to date. •Work within a software system for multi-family leasing, book-keeping, prospect and tenant record tracking, resident screening, and listings management. •Assisted customers throughout the rental process by keeping consistent and clear communication to help make the process more efficient and expedite the prospects move in. •Met with clients to ensure their investments were meeting their expectations by keeping vacancy rates down and occupancy rates high throughout the complexes. Show less

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  Western Power Sports (WPS)

  Jan 2018 - Mar 2021

  Implementation Specialist

  Worked closely with a third-party company to implement a companywide ERP software update fromversion 3.7 to the most current version 6.0 to allow for greater scalability. Created reporting tools to allow for efficient effective data analysis. Created how-to training tools to be used by all departments on the ERP and the analytics software.

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  Rently

  Jul 2021 - now

  Working in a rapidly growing prop-tech company to gather, organize, visualize, and analyze data from various sources, including Snowflake, Domo, and PowerBI to generate actionable insights that support many verticals in their decision making process. Works with application owners to ensure that expected BI outcomes are considered in application enhancements and modifications. Collects and documents business requirements to be used for Agile Scrum teamwork. Monitor and evaluate the effectiveness of reporting solutions, making recommendations for improvements and optimizations. Show less

  • Business Operations Analyst

    Jul 2021 - now

  • Business Operations Analyst

    Jul 2021 - now