John Rezanka

Experience

• 

  Elder High School

  Jan 2000 - Jan 2002

  Phone-a-Thon

  Fundraising for Elder High School’s Annual Fund Drive which provides financial assistance for its students

• 

  UPS

  Oct 2003 - Jan 2011

  Held responsibilities in many areas of the Preload (morning) operation including outbound area supervisor, training supervisor, Belt supervisor, and Data Acquisition supervisor Main responsibilities included providing accurate volume forecasts, detailed staffing plans, writing and implementing master operating plans Held responsibilities in many areas of the Preload operation including inbound area supervisor, training supervisor, unload and sort supervisor, large accounts supervisor. Unloaded trailers on the preload (morning) operation from the hours typically ranging from 3am to 9am.

  • Operations - Supervisor

    Jul 2010 - Jan 2011

  • Industrial Engineer – Package Planning Supervisor

    Oct 2008 - Jul 2010

  • Preload Supervisor

    Nov 2004 - Oct 2008

  • Package Handler

    Oct 2003 - Oct 2004
• 

  DHL Express

  Jan 2011 - now

  Provides operational management and support at various service center locations to ensure efficient and timely pick-up and delivery handling of customer materials and shipments. Provides customer service, sales and operational support for the Service Center.Researches shipment tracking requests and provides feedback; attempts to resolve misplaced shipments.Communicates with Sales/Service to resolve customer problems.Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules. Show less

  • Program Manager - Global Aviation

    Oct 2022 - now

  • Sr. Manager, Talent Management

    May 2019 - Oct 2022

  • Manager of International Sales

    May 2018 - May 2019

  • Station Service Manager

    Dec 2016 - May 2018

  • US Customer Operations Group

    Feb 2013 - Dec 2016

  • Dispatcher

    Jan 2011 - Feb 2013