Om Babu Jha

Experience

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  ZESTECH

  Jun 2016 - Jul 2016

  Intern Technical Trainer

  Educational Management. / 50-100 Employee.

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  Samsung Electronics

  Oct 2016 - Mar 2017

  System Engineer

  Products : Desktop’s Laptop’s .Region : Bangalore,Karnataka.Major Current Role’s as mentioned below :• Handling system like Laptop , Desktop .• Arranging all parts which are required after troubleshooting the defective system(Laptop,Desktop).• Responsible to arrange spares from DHL (Door to Door Express Services) in time.• Monitoring the pending calls closely and take the responsibility to close the call in time to maintain the Estimated Time Arrival .• Coordination with various internal teams for any queries/ issues. Show less

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  KARVY INNOTECH LTD.

  May 2017 - Jan 2022

  Senior Assistant Engineer

  Products : Desktop’s , Laptop’s , Docking Station's & Server's . Region : Bangalore,Karnataka.Major Current Role’s as mentioned below :• Handling system like Laptop , Desktop , Docking Station & Server .• Arranging all parts which are required after troubleshooting the defective system (Laptop,Desktop, Docking station & server ).• Installing New Software , New Hardware (Servers, Printers, Computer Work Station & Installing Anti_Virus Protection etc).• Managing LAN Management, Standard Desktop Client Application(e-mail Client , Patch Update ).• Overseeing Security of all systems, especially the INTERNET Fixing network Faults ,Setting up user accounts, permission and passwords.• Remote login to do troubleshooting in User's System .• Responsible to arrange spares from DHL (Door to Door Express Services) in time.• Monitoring the pending calls closely and take the responsibility to close the call in time to maintain the Estimated Time Arrival .• Coordination with various internal teams for any queries/ issues. Show less

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  HCL Infosystems Ltd.

  May 2017 - Jan 2022

  Senior Assistant Engineer

  Products : Desktop’s , Laptop’s , Docking Station's & Server's . Region : Bangalore,Karnataka.Major Current Role’s as mentioned below :• Handling system like Laptop , Desktop , Docking Station & Server .• Arranging all parts which are required after troubleshooting the defective system (Laptop,Desktop, Docking station & server ).• Installing New Software , New Hardware (Servers, Printers, Computer Work Station & Installing Anti_Virus Protection etc).• Managing LAN Management, Standard Desktop Client Application(e-mail Client , Patch Update ).• Overseeing Security of all systems, especially the INTERNET Fixing network Faults ,Setting up user accounts, permission and passwords.• Remote login to do troubleshooting in User's System .• Responsible to arrange spares from DHL (Door to Door Express Services) in time.• Monitoring the pending calls closely and take the responsibility to close the call in time to maintain the Estimated Time Arrival .• Coordination with various internal teams for any queries/ issues. Show less

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  Vodafone

  Feb 2022 - now

  Senior Executive

  Optimizing workforce utilization, improving efficiency and driving cost savings. Strong leadership skills and ability to develop and implement strategic plans have enabled effective management of teams and achievement of results. Proactive problem-solver with excellent communication and interpersonal skills and adaptability to changing in business needs.