
Lori Shrum
Jr./Sr. High School Vocal Music

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About me
Market Facing Underwriter - Program Manager at Zurich North America
Education

Northwest Missouri State University
-Master of Business Administration (MBA) Business Administration and Management, GeneralActivities and Societies: Fine Arts recruiter/graduate assistant, NWMSU Performing Arts Center box office director, Assistant Director of Northwest Celebration Show Choir, Tower Choir member, Assistant Director of Maryville High School musical productions

Northwest Missouri State University
-Bachelor of Science in Education Vocal Music educationActivities and Societies: Alpha Sigma Iota, Music Educators of America, Tower Choir member, Northwest Celebration member (Jazz Choir), Symphonic Band member, Marching Band member
Experience

Nemaha Valley School District
Jan 1982 - Jan 1984Jr./Sr. High School Vocal MusicDirector of the vocal music program for the Jr. and Sr. high school with Nemaha Valley School District. The position included:- direction and management of the select sr. high school choir, sr. high school show choir (Celebration), sr. high school general choir, jr. high school choir and jr. high swing choir- leading individual vocal training- small group training- planning and organization of the annual sr. high jazz choir tour and small/large group music contests

Aetna
Jan 1987 - Jan 1996Casualty Underwriting Trainee to Executive UnderwriterJoined Aetna as a casualty underwriting trainee focusing on the coverage lines of general liability, auto, workers compensation, and umbrella. Progressed from casualty underwriting trainee to multi-line senior underwriting with increasing underwriting responsibilities and authority. Job overview:- production and servicing of individual accounts with my assigned retail agents- collaboration with marketing representative in the management of agency goals and training on company products- negotiation of premium and contract coverage on individual accounts generating annual premiums of $250 to $100,000. Show less

Travelers
Jan 1996 - Jan 2008Executive Underwriter for the North Central Select Account unit of Travelers which handled over seven states with a total annual premium of $125M. Job overview:- collaboration with executive management on the development, implementation, and analysis of underwriting strategies to produce an overall profitable, growing book of business- producing individual accounts with annual premiums in excess of $100,000 for the business unit- mentoring of new underwriters and insurance operation staff- conducting self audits to ensure adherence to company guidelines and identify group training needs - leading training seminars on underwriting topics, technology upgrades, and new products- producing new and renewal business for my direct agency assignment for clients with annual premiums up to $500,000 and revenues up to $50,000,000.- acting as the underwriting resource for questions on coverage, policy structure, and exposure analysisHandled all commercial lines including general liability, products liability, property, inland marine, auto, workers compensation, and umbrella coverages. Show less The position was in the Kansas City Select Accounts unit of Travelers with production responsibilities in four states and a total revenue of $75M. Job overview:- supervision and management of twelve underwriting and insurance operations professionals- collaboration and implementation of corporate underwriting strategies- coordination and conducting training session in underwriting and technology systems- audits on individual accounts to determine adherence to underwriting standards and training needs- collaboration on new business production with underwriting staff- mentoring of underwriting trainees- coordination of communications, objectives, and directives between the Kansas City office and two remote servicing/processing units- negotiations with agent on individual accounts to overall agency/company goals- coordination and execution of the transition of Select Accounts from the Aetna to the Travelers underwriting platformDeveloped a 90.1% loss ratio on a $75M multi-line book of business Show less
Select Account Executive
Jan 2004 - Jan 2008Underwriting Manager
Jan 1996 - Jan 2004

QBE North America
Jan 2008 - Jul 2014AVP Lead Program UnderwriterProgram management of nine different programs with individual program premiums of $5M to $40M. Management and oversight included:- development and implementation of underwriting guidelines- individual account referral underwriting- book loss analysis and loss trend analysis - consultation with claims department on individual claims- catastrophe (CAT) loss analysis and management of capacity allotment- regulatory filings- underwriting audits focused on adherence to underwriting guidelines, staff development and regulatory compliance- implementation and oversight of company and regulatory procedures/process with MGA/PAs- program captive management for carrier - forms development and regulatory filing management - personnel managementManaged the gross written premium, loss ratio, expense management, and ROE for a variety of operations including: rental equipment operations (construction to party equipment), restaurants, bars, artisan contractors, bowling operations, Fine Arts, monoline liquor, workers compensation, and animal mortality. Show less

ACE Group
Oct 2014 - Sept 2015AVP Westchester Binding Facilities (Casualty)AVP of Casualty for ACE Westchester Binding where we are a startup operation for the ACE Group tasked with the development, launch, and growth of a wholesale binding operation for their contracted brokers. -Developed and implemented underwriting guidelines from conception to final product for the Excess & Surplus lines binding operation-Established rate levels for eligible program classes to balance profitability for the company and competiveness for the wholesale producer-Mentored and trained underwriting assistants to move into underwriting positions working with brokers to successfully acquire and retain a book of business-Customized existing ACE Westchester forms to reflect exposures that are common but unique to the wholesale binding clients-Assisted in the design of automation system to allow for ease of use within the wholesaler's operations Show less

Zurich North America
Sept 2015 - nowMarket Facing Underwriter - Program Manager
Jan 2018 - nowAVP, Underwriter IV - New Programs Team
Sept 2015 - Jan 2018
Licenses & Certifications

Associate in Risk Management
Insurance Institute of AmericaAug 2013
Associate in Underwriting
Insurance Institute of AmericaMay 1995
Accredited Adviser in Insurance
Insurance institute on AmericaMay 1994
Chartered Property Casualty Underwriters (CPCU)
Insurance Institute of AmericaMay 1993
Volunteer Experience
Evening Host
Issued by Family Promise of Lawrence on Aug 2013
Associated with Lori ShrumVolunteer Staff
Issued by Countryside Food Pantry on Apr 2016
Associated with Lori ShrumFood Pantry
Issued by Countryside Community Church on Apr 2018
Associated with Lori ShrumBoard of Christian OutReach (BOCO)
Issued by Countryside Community Church on Feb 2021
Associated with Lori ShrumDog Walker
Issued by Lawrence Humane Society on Mar 2012
Associated with Lori ShrumBoard of Deacons
Issued by Countryside Community Church on Feb 2018
Associated with Lori Shrum
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