Terri Harris

Experience

• 

  Board of Education NSW

  Jan 2004 - Jan 2010

  Supervisor

  Supervision of children doing HSC Seating PlansGeneral administrative duties

• 

  Masters Home Improvement

  Aug 2011 - May 2021

  Customer Service Supervisor

  Supervising of Service counter and staffDaily banking, reconciliation and change orderingReconciliation of cash safe and tills at open and close of dayProcessing of returns and refundsRunning refund reports daily, ensuring all refunds have been reported from the previous dayCustomer service and complaint handlingEnforcement of OH&S policies to staffGeneral cleaning and replenishment of shelvesUploading staff rosters weeklyKeeping and reconciling of petty cashDeveloping relationships and rapport with Product Reps as well as head office personnel and staffWeekly cash held reconciliationAnswering inbound phone calls and transferring to appropriate departmentsAssisting customers with all inquiriesTraining in KRONOS Show less

• 

  Allmet Engineering

  Mar 2018 - May 2021

  Administrative Assistant

  Metal Fabrication CompanyI started on a 2wk bases to tidy filing, progressed to reception & now to Administration Assisant.My role includes- Customer Service- Answering calls- Job Costing- AP Invoicing- AR Invoicing- Statement Approval

• 

  M & JD

  May 2021 - now

  Office Administrator