Bharath D

Experience

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  Defence Estate Office Karnataka and Goa Circle

  Nov 2017 - Oct 2018

  Office Assistant

  • Utilized AutoCAD to effectively map Defense lands for accurate documentation• Conducted thorough research and verification of court cases pertaining toDefense land• Ensured seamless internal network connectivity and promptly resolved anytroubleshooting issues with ILL vendors• Facilitated file transfers through shared folders using FTP for efficientcollaboration• Installed and maintained the Windows operating system, addressing end userissues on a daily basis• Proficiently assembled and maintained computers, peripherals, components, anddrivers for optimal functionality. Show less

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  Vogo Automotive Pvt. Ltd.

  Oct 2018 - Oct 2022

  Senior Executive IT

  • Successfully executed end-to-end troubleshooting for ILL and Ozonetel, ensuringminimal PRI, SIP, and ILL downtime.• Efficiently managed all IT operations, including procurement, monthly inventorychecks, and resolution of network issues.• Demonstrated expertise in G Suite troubleshooting and configuration, includingcreating email IDs, group IDs, and adding users to group IDs.• Proactively configured VPNs and tunnels in firewalls, contributing to enhancednetwork security.• Implemented and troubleshooted routing, switching, and firewall technologies,effectively resolving complex technical issues.• Streamlined wireless Unifi controller management and user mac address whitelisting,optimizing network performance.• Successfully enforced company policies to ensure network security, resulting in asignificant 92% decrease in potential issues.• Provided occasional support to L3 engineers in configuring firewalls,contributing to efficient network management.• Managed licenses for Office 365, G Suite, and other software applications inalignment with departmental requirements.• Restoring deleted users, Modifying an administrator's settings in G Suite.• Responsibly handled the troubleshooting of network-related issues andfacilitated the sharing of local network printers.• Proficiently installed operating systems such as Windows, Linux, and macOS,ensuring seamless functionality.• Demonstrated expertise in computer assembling, maintenance, and installation ofperipheral devices, components, and drivers.• Ensured adherence to user standards by skilfully installing software andapplications.• Successfully installed and troubleshooted workgroup medium-range networks,delivering reliable network connectivity.• Provided exceptional technical support to internal users through telephonic andremote system assistance. Show less

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  Bata India Limited

  Oct 2022 - Dec 2023

  Assistant Manager

  • Managed end-to-end troubleshooting of the Oracle JD Edwards ERP system• Oversaw all IT operations, including procurement, monthly inventory checks, andaddressing network issues• Successfully executed domain migration and handled domain ID troubleshooting• Configured and ensured security of Checkpoint firewall, effectively preventingvirus attacks• Demonstrated expertise in Checkpoint upgrades, site-to-site VPN, and clusterconfiguration• Utilized Forescout and Crowdstrike software for antivirus and USB port blocking• Provided occasional support to L4 engineers in firewall configuration• Configured VPN and tunnels in firewall for enhanced network security• Implemented company policies resulting in a 96% decrease in potential issues• Managed the CMDB (Configuration Management Database) effectively• Utilized Sapphire ticketing tool for efficient ticket management• Expert in troubleshooting hardware devices• Responsible for the installation of Windows operating systems• Proficient in computer assembling, maintenance, and installation of peripheraldevices, components, and drivers• Installed software and applications according to user standards• Installed and troubleshooted work group medium-range networks• Provided technical support to internal users through telephonic and remotesystem support channels. Show less

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  Softtek

  Mar 2024 - now

  Senior Network Security Engineer