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Toni-Ann Davidson

Toni-Ann Davidson

Customer Service Representative

Followers of Toni-Ann Davidson74 followers
location of Toni-Ann DavidsonJamaica

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  • Timeline

  • About me

    MSc, BBA

  • Education

    • University of Technology

      2013 - 2017
      Bachelor of Business Administration - BBA Production and Operations Management

      Minor in Human Resources Management

    • The University of the West Indies, Mona

      2020 - 2022
      Masters Logistics and Supply Chain Management Distinction

  • Experience

    • First heritage cooperative

      Aug 2017 - Jan 2019
      Customer Service Representative

      Duties/responsibilities:1. Process loan application 2. Update member’s information 3. Process debit card applications 4. Employment verifications 5. Submit monthly reports6. Generate sales leads7. Meet monthly sales targets8. Process applications for new accounts9. Process insurance applications 10. Deposit and transfer funds

    • Post and Telecom Department

      Jan 2019 - Dec 2020
      Administrative Assistant

      As an administrative assistant to the Business Development Manager, my responsibilities included but not limited to:1. Managing all incoming and outgoing documentations2. Offering client services and solving issues3. Supervising staff4. Training staff5. Performance evaluation 6. Completion of monthly reports7. Planning activities 8. Business proposals 9. Processing registered mails10. Invoicing and generating statements11. Managing files

    • Maritime Authority of Jamaica

      Jan 2021 - now
      Administrative Assistant

      Directorate of Corporate Services Dept.

  • Licenses & Certifications

    • Business Studies Certificate

      Caribbean Examinations Council

    • Events Coordinator

      Heart Trust National Training Agency
      Mar 2020