Charbel Chiha

Experience

• 

  Murex

  Feb 2008 - now

  - Overseeing the product management domain of MX.3 Environment and Configuration (in conjunction with duties as Product Manager) - Shaping business roadmaps by devising and drafting long-term strategic business objectives; formulating overall product visions to fulfil process requirements from businesses and clients- Collaborating with third-party vendors on roadmaps and other initiatives to keep all built solutions in synergy- Leading a team of seven Product Managers and supporting their professional developmentKey achievements: include building a team of product managers and instilling professional product management principles in all members, working to attain a T-shaped group and develop long-term strategies for products within domain Show less - Fronting a team of 70+ technical and software engineers, overseeing product development lifecycles from initiation to eventual deployment- Liaising and partnering with business owners to lay out clear visions for programs- Utilising wide-ranging technologies and platforms (e.g. Azure DevOps, Bitbucket, Docker, Ansible) to implement agreed strategies on multiple scales- Creating in-house products enabling teams to work in CI/CD towards MX.3 configuration, with a particular focus on User Experience- Preparing and delivering presentations on pre-sales operations as well as business strategy and objectives, often to senior management with the aim of securing sponsorship for projects- Coaching teams with a focus on advocating continuous integration and continuous delivery as well as greater efficiency through Scrum, SAFe and Agile methodologiesKey achievements: included driving a large-scale shift in the company’s approach to project delivery, encouraging over 5,000 consultants to switch to Continuous Delivery from Waterfall methodologies by providing and building all necessary tooling and comprehensive change management. Also piloted the rollout for the on-prem offer and SAAS offering, and played a key role in mentoring product owners to build fully agile teams delivering continuous value Show less - Defined iterations and stories and authorised iterations increments, working within Scrum environments with the goal of maximising value and optimising product offerings- Worked with users, architects and developers to identify and formalise requirements and enhance user experiences- Carried out product demos for internal and external clients, also developing and publishing product release notes- Acted as single point of contact for product-related enquiries, regularly collaborating with various client delivery teams in resolving issuesKey achievements: included the successful deployment of a new product to over 1,000 internal consultants by leading rollouts across all Murex offices, and shortening development release cycles from 6 months to 2 weeks through intensive and targeted collaboration with developers and operations teams. Ultimately promoted to a dual Product/Domain Manager role on the basis of sustained high performance Show less

  • Domain Manager

    Jan 2020 - now

  • Product Manager

    Jan 2017 - now

  • Product Owner

    Apr 2015 - Jan 2017

  • Team Lead

    Jan 2012 - Apr 2015

  • Senior Technical Consultant

    Jan 2010 - Jan 2012

  • Technical Analyst

    Feb 2008 - Jan 2010