Daniel Anthony

Experience

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  Wificombat academy

  Apr 2017 - Apr 2019

  Facilitator at wificombat academy

  Provided support for over 3k students.Lead a team of 4 facilitators.

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  Varscon

  Mar 2019 - Oct 2021

  Full-stack Developer

  Collaborated with cross-functional teams.Utilized React, Node JS. JavaScript and Flutter to implement dynamic and interactive website features, enhancing user engagement.Integrated APIs and third-party tools to incorporate desired functionalities into web applications.Created in-depth user experience case studies and research to drive interface design decisions.Built UI, Graphic and Content designs.

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  DappRadar

  May 2022 - Dec 2022

  Decentralized Applications Specialist

  Independently owned end to end support.Oversaw ticketing system.Responded timely to complaints on Slack, Discord, TelegramAccessed every Dapp and NFT collections listing and ensured proper categorization as well as valid entry.Worked closely with the sales and integration team to ensure clients satisfaction.Approved and rejected Dapp listings appropriately.Increased the number of Dapps on the platform by over 35%.Collaborated with Dapps developers and projects.Explored other ecosystems and was responsible for implementation of new chains library like Cardano.Supported users, ensuring their complaints were well resolved.Handled the developer email. Show less

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  Meson Finance

  Mar 2023 - Aug 2023

  Technical Support Specialist

  Monitored and analyzed key strategies to optimize content performance and facilitate data-driven decision-making.Acted as a responsive and proactive point of contact for community inquiries, providing timely and accurate responses, and addressing user concerns or feedback effectively.Created and curated captivating, on-brand content for various platforms, including Twitter, and Discord.Owned technical inquiries, facilitating the bridge between the engineering team and users.

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  Polygon Labs

  Dec 2023 - Oct 2024

  Node Support Specialist

  Clean up and expand official validator documentation.Create narrative-driven tutorials/educational walk-through content.Monitor/support Discord and other social media platforms (Twitter, Reddit, etc) for validator and infrastructure-specific questions.Identify pain points for validators and alleviate them through better content and community knowledge-building. Act as primary POC to ensure all Technical queries for Validator are solved.Use community needs and feedback to help drive feature roadmap for validator client software. Show less