Cullen Ridgeway, ACE

Experience

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  FedEx Express

  Oct 2010 - Jan 2015

  • Coordinated operation response team that serviced 50+ miles of freight inside second largest US cargo hub.• Monitored cargo operation on daily basis; ensured over 250,000 packages complete route with no delay or error.• Executed critical thinking and communication over all parties whenever an issue would arise. • Dispatched team & maintenance resources to correct location; Demonstrated quick & efficient problem-solving.• Operated Tug through non-movement areas on ramp; received SIDA badge and clearance. • Attained FedEx Bravo Zulu award for outstanding performance. Show less

  • Customer Sales Agent

    Dec 2013 - Jan 2015

  • Input Auditor

    Oct 2010 - Dec 2013
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  Sears Automotive

  Oct 2012 - Nov 2013

  Automotive Technician
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  Enterprise Rent-A-Car

  Jul 2016 - Jun 2017

  Service Agent
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  County of Ventura

  Nov 2017 - Feb 2021

  Airport Operations Officer

  * Oversee and ensure continuity of airport operations at Camarillo and Oxnard Airports including safe operation of aircraft, public safety, security, communications, and public services. * Monitor airport operations and provide guidance and direction to ensure compliance with safety and security requirements set forth by the Federal Aviation Administration and the Transportation Security Administration. * Conduct airfield and facility inspections including Spill Prevention Control and Counter-measure (SPCC) and the Storm Water Pollution Prevention Plan (SWPPP); verify compliance with FAA's Part 139 Standards and on airport markings, lighting, aircraft navigation systems, and weather station systems. * Enforce federal, state, local laws, and FAA and TSA regulations related to the operation of airports. * Coordinate with the air traffic control tower in order to escort personnel and equipment onto the airport movement areas and within the airport's restricted areas;* Respond to incidents, accidents, inquiries, problems, complaints or unusual situations involving airlines, passengers, law enforcement, and tenants; coordinate public safety response to emergencies including Police, Fire and Emergency medical Services during emergency situations. Show less

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  City of Santa Barbara

  Feb 2021 - Sept 2021

  Airport Operations Specialist

  *Assure compliance with TSR Part 1542 requirements and with FAR Part 139.*Issue NOTAMs.*Operate airport security and operations equipment including Airport access control systems, closed circuit television system, radio/telephone consoles, paging systems, video surveillance equipment, various computer equipment and security systems.*Dispatching LEO personnel to incidents/requests for public service, running and reading CLETS.*Distribute, activate or deactivate badges and PIN numbers as required.*Inform employees and appropriate personnel of the use and restrictions of the systems.*Initiate airport emergency operations and response, operate emergency equipment and coordinate emergency services and communications.*Conduct routine inspections and patrols of landside, airside and terminal facilities and surrounding areas.*Ensure compliance with applicable rules and regulations.*Coordinate response to violations.*Conduct FAR Part 139 inspections.*Assist in data entry, flight tracking operations, and support of the airport Noise Abatement Program.*Compose, maintain and review a variety of reports, records and logs.*Ensure all record keeping maintained at the security Operations Center is accurate, thorough and timely which includes FAR Part 139 inspection and training documentation.*Assure relevant data and briefings are passed along to appropriate personnel.*Provide general assistance to the public. Show less

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  City of San José

  Oct 2021 - Aug 2023

  * Respond to emergencies, distressed or disabled aircraft, hazardous materials spills, wildlife or other airfield accidents or incidents* Perform airfield inspections and other operations duties in support of airside.* Patrol the airfield and inspect and observe aircraft, tenants, perimeter fences, and gates to ensure compliance with applicable regulations and act to correct deficiencies.* Coordinate common use resources (gates, remote parking, ticket counters, bag belts) to maintain safe, efficient day to day operations.* Enforce proper procedures for Airport's Access Control System to prevent unauthorized and/or unescorted access to the Air Operations Area (AOA) * Monitor and utilize all Airport and public safety radio frequencies.* Coordinate internal Airport/Tenant communications via radio, telephone etc. Show less • Coordinate airfield cleanup efforts, prepare detailed informational and operational reports related to safety/security incidents, injuries and accidents.• Assist in documenting and resolving disruptions to operations such as bag jams, passenger queue control and irregular airline operations.• Perform surveillance, inspection and investigations for enforcement of the Airport Security Program, investigates security breaches and violations. • Observe, record, and enforce activities conducted on the Landside (terminal curbs, roadways, traffic control, public & employee parking facilities, and Ground Transportation areas). • Monitor Airport CCTV, Access Control, Fire Monitoring System, Building Management and Baggage Handling Systems. Coordinates appropriate responses. Show less

  • Senior Airport Operations Specialist III

    Jan 2023 - Aug 2023

  • Senior Airport Operations Specialist II

    Oct 2021 - Jan 2023
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  San Diego County Regional Airport Authority

  Sept 2023 - now

  Airside Operations Duty Manager II

  * Represents all aspects of operational activities & airport emergencies. * Maintain safety and security integrity of airfield with standards on the airfield, taxiways and airside; manages FAR Part 139 programs, Part 77 obstructions, aviation fueling inspections, & annual FAA certification inspection.* Serve as liaison with contractors during construction and maintenance projects on runways, taxiways, aprons and terminal facilities. * Issue NOTAMs and communicate airport operational advisories to tenants, air traffic control, governmental agencies and the public.* Manage the gate assignment system during an assigned shift. Facilitate gate and remain overnight (RON) parking assignments on the airfield as well as bag carousel assignments. * Coordinates, responds and participates in airport emergencies with first responder agencies including law enforcement, medical, HAZMAT, TSA, ARFF, customs and border protection; manages aircraft gate schedule, remain-overnight aircraft parking assignments and changes in airline and charter aircraft schedules. Show less