Tim Anderson

Experience

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  The Telegraph

  Jan 1999 - Jan 2006

  Supervised pre-press and oversaw press production for commercial print projects. Managed distribution staff. Managed a team of artists & supervised multiple projects simultaneously.

  • Commercial Print Manager

    Jan 2002 - Jan 2006

  • Creative Services Supervisor

    Jan 1999 - Jan 2002
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  Imedia Group

  Jan 2004 - Feb 2010

  Managed all phases of production of Home Search magazine. Maintained online database for Imedia Group Real Estate products. Created powerful marketing campaigns using Imedia Groups suite of advertising products. Sold successful advertising campaigns to various clients. Managed production and distribution staff for all print projects.

  • Publications Manager

    Jan 2005 - Feb 2010

  • Sales Executive

    Jan 2004 - Jan 2006
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  Air National Guard

  Jan 2005 - Jan 2008

  Ground Radio Communications
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  McClatchy Newspapers, The Telegraph

  May 2006 - Sept 2013

  Advertising Multimedia Marketing Specialist

  Organize meetings with new and established clients and perform sales presentations that provide clients with information about The McClatchy Advertising Network. Create powerful and effective marketing strategies and campaigns, evaluate performance metrics, implement changes and improvements for maximum ROI. Provide short presentations using Power Point and various online webinars. Generate referrals and build personal relationships with each client and increase sales by signing new contracts. Work with Automotive Dealerships in order to create marketing programs using Autotrader.com, Cars.com, Kelly Blue Book, & Black Book. Show less

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  Army National Guard

  Jan 2009 - Jan 2012

  Power Generation Technician

  US Department of the Army Achievement Medal

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  Law Office of David Judah

  Feb 2012 - Jan 2017

  Director Marketing Creative Services

  Create print & online marketing strategies. Make recommendations for SEO, SEM. Assist with the redesign of the website and created various billboards.

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  Infiniti of Gwinnett

  Sept 2013 - Feb 2014

  Automotive Sales & Leasing Consultant

  Provide in depth precise sales presentations to potential customers about the Infiniti line of vehicles. Prospect and build a client database via cold calls, referrals, & leads from various sources including Autotrader.com, Cars.com, Blackbook.com, & TrueCar.com. Provide short videos and product presentation using web-ex.

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  MarketSource Inc.

  Feb 2014 - Feb 2020

  Provide coaching, training, best practices, and direction to a 13 person team. Contact current customers and gather business requirements per client request. Maintain over 98% customer retention rate. Avg rep manages over $20 million in current accounts. Consult final consumer on product usage and adaptations to meet EPA standards. Increase product utilization and familiarity through training and first level advisory consultation. Present various marketing strategies and collateral in order to retain and grow existing business. Coordinate business operations with territory sales, distribution team and distribution network. Manage portfolio of existing clientele and increase brand usage in sales territory. Show less

  • Inside Sales Manager - Axalta at Marketsource Inc.

    Jun 2017 - Feb 2020

  • Inside Sales Account Manager Team Lead - Axalta at Marketsource Inc.

    Nov 2014 - Jun 2017

  • Business Development Representative - Blackbook Activator at Marketsource Inc.

    Feb 2014 - Nov 2014
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  Floor & Decor

  Feb 2020 - now

  Senior Manager, Product Resolution & Shipping Solutions

  Manage internal team of customer claims associates, customer advocates, and social reputation advocates. Manage and maintain records of product claims and or customer escalated issues. Provide superior customer service to internal and external customers in an effort to obtain the proper resolution. Build strong partnerships with various departments to assist with customer resolutions. Provide updates on issues that may require additional funds to resolve or approvals which assist in customer resolutions. Build solid partnerships with Buyers, Senior Directors Regional Operations and/or Legal Counsel with regards to escalating customer issues and resolutions. Manage customer satisfaction budget, reporting and forecasts. Show less