
Patience Rogers
Lead Receptionist

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About me
Executive Assistant
Education

Alexander Hamilton High School
1977 - 1981High School Diploma General Studies
Experience

APCO
Oct 1996 - Jun 2000Lead ReceptionistProfessionally greet all visitors Received all incoming calls and route them to the appropriate staff/team member. Maintained the company’s Master Schedule to track and coordinate staff/team member meetings, visitors, and activities. Processed all incoming correspondence and packages and delivered items to the appropriate staff/team member. Maintained all correspondence/package/equipment tracking logs.

Consumer Healthcare Products Association
Jul 2000 - Sept 2009Assistant to President/ReceptionistMaintained the President’s daily schedule,Arranged all travel and hotel accommodations for the President and visiting colleagues and customers.Planned and coordinated all meetings.Coordinated and scheduled Executive Committee meetings, Board conference calls and special meetings with the President. Responsible for confirming all meeting participant’s availability (dates, and times) Professionally greeted visitors to ensure that they were directed to the appropriate Executive or staff/team member.Tracked Association staff schedules and project/task schedules. Provided relief to the front desk attendant throughout the day to ensure that there is consistent client/customer reception.Maintained the Association’s Master Calendar and typed correspondence (letters, e-mails, memorandums) and sorted the President’s daily incoming mail and packages. Maintained the Association’s daily mail/package delivery logs.Provided assistance to other departments and projects under the direction of the President. Show less

Leone Tech Construction, LLC
Aug 2011 - Jan 2012Administrative AssistantSupported project manager at construction agency• Meeting strict deadlines and managing client deliverables.• Improved communication efficiency as primary liaison between clients and vendors. • Systematically increased office organization by developing more efficient filing/documenting system• Prepared meeting minutes• Project punch list • Maintained inventory excel report

Washington Hospital Center Foundation
May 2012 - Apr 2013Executive AssistantProvides secretarial and administrative support to a Senior Vice President.Receptionist for front desk, and answered phones for the main number.Maintains calendar and appointment schedule for the Senior Vice President or Vice President. Performs secretarial duties, prepares correspondence through dictation, composes written material, including letters or memo, using a word processor and/or typewriter, and proofreads material.Handles, screens and prioritizes all telephone calls and correspondence directed to the supervisor. Lists, dates, and catalogs incoming and outgoing mail. Provides assistance and direction to callers, visitors and staff as required.Organizes, schedules and confirms meetings. Reserves conference rooms and equipment, selects and orders refreshments/meals, and composes meeting notices and correspondence. Ensures timely distribution of correspondence. • Purchases and maintains supplies and inventory for the department. Coordinates repair and/or replacement of broken equipment. • Maintains files and assures that confidential activities are handled discreetly and classified information is safeguarded. Show less

FI Consulting
Apr 2013 - Jan 2019My mission is to support the goals and challenges facing management and the consultants by providing services that keep the office running efficiently and smoothly. I do this based on the concept that our employees are our most valuable resource and deserve to be treated as such, and through building and maintaining relationships with the staff. I offer support with IT issue by submitting request to our IT support team, and by seeing these request through to resolution. I also meet any supply needs, whether they are things we keep as essential, or things that maybe needed for onetime events. One of my major goals is to see our office PAPERLESS as much as possible. I’ve completed the receipts that were in the file cabinet, and hope to complete the late submitted receipts very soon. I hope to begin on the expenses and give us more file storage space. I would also like to organize the file room, so that we know exactly what we have and what we can get rid of. This way when we move it will be seamless as possible, without taking things we no longer use or want with us to the next location and having to create a space for them. An ongoing goal of mine is to always find ways to SAVE THE COMPANY MONEY!My goal is providing services which promote a work environment characterized by fair treatment of staff, open communications, personal accountability, trust, and mutual respect. My administrative services will strive to act as a catalyst enabling all FI employees to contribute at optimum levels toward the success of FI. Show less
Office Manager
Apr 2013 - Jan 2019Office Manager
Apr 2013 - Jan 2019

Advantage Resourcing
Mar 2019 - Oct 2019Administrative Assistant/ReceptionistProvide support to the FBD team and manage reception. Prepare correspondence through dictation, compose written material, and proofread letters and memos. Purchase and maintain supplies and inventory. Handle classified and confidential information while maintaining the front desk. Also, handle the scheduling for SVP and groups across three time zones.

Omniscience Corporation
Oct 2019 - Jun 2020Executive Assistant
Epworth Security Systems
Jun 2021 - nowExecutive AssistantExecutive AssistantProvide support to President and technicians. Maintain company schedule and prepare and submit expense reports. Contact person for clients. Responsible for coordinating client site audits for technicians. Responsible for setting up interviews and advisory visits.• Manage calendar, support external and internal meetings, assist in travel arrangements and expense reporting• Document creation and implementation • Manage HR requirements• Administrative Duties Show less

DotART
Aug 2022 - May 2023Executive Personal AssistantProvide detail-oriented support services and assistance to managers and executive team leaders. Interact with all levelsof organization and public. Proven leader, attentive communicator and active listener. Extensive experience withcalendar management and travel booking.Demonstrated proficiency in using large-scale telephone systems with high call volumes. Exceptional at criticalthinking and problem solving. Excellent listening skills, oral and written communication. Organized in building andretaining large catalogs of information. Accomplished at meeting preparation, scheduling and minute taking. Show less

Finseca
Oct 2023 - nowExecutive Assistant
Licenses & Certifications
- View certificate

NAILBA Certified Case Manager
NAILBADec 2023 
Notary Public
DC GovernmentFeb 2021
Honors & Awards
- Awarded to Patience RogersOffice Manager FI Consulting, Inc. Dec 2014 I received the Meritocracy award for my work as an Office Manager of FI Consulting, Inc.
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