Michelle Overcash

Experience

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  Advanced Tubing Technology, Inc.

  Aug 2002 - Feb 2009

  Human Resource Manager

  • Drafted and implemented Human Resource policies and procedures• Maintained associate handbook revisions• Federal and State Employment Compliance, including EEO-1 and CMS regulations• Liaison between associates and management to ensure compliance with employment laws while supporting the company’s direction and philosophy• Maintained Departmental Budget• Special Projects Management• Participated in Lean Manufacturing Methods such as 5-S, Continuous Improvement, Value Stream Mapping, Best Practices• Federal and State quarterly and year-end tax filings• Managed all Federal and State ordered garnishments• Conflict Resolution• Managed annual payroll in excess of $9,000,000• Saved $99,000 with Centers for Medicaid and Medicare Service through investigation and conflict resolution• Reduced annual cost in excess of $80,000 for associate staffing through agency negotiations • Supervised Development Training• Developed and maintained a consistent performance and appraisal system• Worker’s Compensation reporting and maintenance of OSHA regulated reporting• Developed Employee Involvement programs to satisfy the demanding needs of our Fortune 500 customersBenefits Administrator: • Negotiated and analyzed medical, dental, gap, life and short term disability premiums with carriers such as: BCBS, United HealthCare, Cigna, Mutual of Omaha and Guardian• Created cafeteria plans to maximize associate coverage while offering affordable rates• Managed FMLA and STD including filings and claims management• 401k Administration including contributions, withdrawals, year-end compliance and annual audits• Achieved cost reductions for the company of $70,000 (28%) through creative insurance plan design changesAccounting:Solid experience in accounting including:• Establishing correct accounting and departmental codes• Accounts Payable• Accounts Receivable• Customer Service• Financial Reporting• Budget Development Show less

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  Customer Driven Staffing

  Dec 2012 - now

  • Manage all aspects of a staffing operation for 2-3 Branch offices and 1 On-Site offices in North Carolina • Manage staffing operations for all territory staffing to ensure accuracy in payroll, billing, and order fulfillment• Improve and implement company policies and processes to provide a healthy work environment and positive customer experience• Assist and administer SOPs based on organizational requirements and state and federal labor laws• Coach internal staff members on employee communication and operational standards• Oversee and control P&L for each individual office within my territories• Assist in Workers Compensation a• Responsible for quoting on new business and existing business including using a CPU model• Special projects as assigned to improve customer satisfaction for offices and client Show less

  • Service Manager NC Region

    Aug 2014 - now

  • Branch Manager

    Dec 2012 - Jul 2014