Jamil Chehade

Jamil Chehade

Customer Service Representative

Followers of Jamil Chehade887 followers
location of Jamil ChehadeKoura District, North Governorate, Lebanon

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  • Timeline

  • About me

    HR Operations Manager | HR Business Partner Enthusiast

  • Education

    • Lebanese University

      -
      Master's degree Physics
    • Lebanese University

      -
      Bachelor's degree Physics
  • Experience

    • Monte Libano Hotel

      Nov 2007 - Jan 2008
      Customer Service Representative
    • Al Rakan Food Supplies Company

      Jun 2008 - Jul 2009
      Sales Representative

      • Established, developed, and maintained business relationships with customers and potential clients in the Eastern Province segment of Saudi Arabia to generate new business for the organization.• Made telephone calls, conducted in-person visits, and delivered presentations to both existing and potential customers.• Coordinated sales efforts with marketing, sales management, accounting, logistics, and technical departments.• Supplied management with both oral and written reports detailing customer needs, concerns, interests, competitive activities, and the potential for new products and services. Show less

    • Nesma Trading Co. Ltd.

      Aug 2009 - Dec 2023

      • Oversaw the successful execution of all projects within the area, ensuring adherence to company's Standard Operating Procedures and maintaining quality, safety, and hygiene in all catering projects.• Supported the Deputy Operations Manager in operational matters, including food-related activities during project launch planning.• Acted as Project Manager when necessary, delivering catering area projects within budget, efficiency standards, and quality guidelines.• Collaborated with Project Managers to planned, budgeted, and allocated resources for newly awarded projects, while also assisting them with staffing and fixed assets.• Managed mobilization and demobilization of projects, ensuring timely procurement and receipt of goods on site.• Maintained accurate timesheets, submitted payroll on time, and oversaw staff increments and bonus allocation.• Optimized resource allocation (financial, human, equipment, etc.) within the area to maximize efficiency and productivity.• Continuously supported the professional development of staff and managers reporting directly.• Monitored Food Service operational performance and took proactive steps to address any issues that arose. Show less • Assisted with day-to-day operations of the HR functions and duties, providing clerical and administrative support to Executive Managers.• Compiled, updated, and maintained employee records in both hard and soft copies, while also processing documentation and preparing reports related to personnel activities, including staffing, employee transfers, recruitment, training, grievances, and performance evaluations.• Addressed employee inquiries and requests regarding human resources and logistic issues, rules, and regulations.• Played a role in payroll preparation by supplying relevant data, such as absences, bonuses, and leaves.• Supported the technical team in recruitment selection during global hiring campaigns, particularly from the Far East (India, Philippines, Nepal, and Bangladesh), encompassing tasks beyond administrative responsibilities, such as pre-screening, agency coordination, and presenting employment offers to selected candidates. Show less • Efficiently fulfilled accommodation requests by identifying the optimal lodging option (camps, hotels, furnished apartments) in a timely and cost-effective manner.• Established and nurtured business relationships with external accommodation providers to ensure quality and availability.• Coordinated with various subsidiaries within Nesma United to welcome new joiners and arrange suitable accommodations.• Collaborated closely with the Recruitment Unit and Transportation Unit to manage accommodation requests for new hires and relocated employees.• Tracked and analyzed accommodation costs, devising strategies and initiatives to enhance cost efficiency and meet key performance indicators (KPIs).• Collaborated with Finance Department to manage billing and payments for accommodation services and acted as a point of contact for employees regarding accommodation-related inquiries and concerns. Show less

      • Human Resources Operations Manager

        Mar 2019 - Dec 2023
      • Assistant Manager Human Resources

        Feb 2013 - Mar 2019
      • Logistics Supervisor

        Aug 2009 - Feb 2013
    • Mouawad CS

      Jan 2024 - Jan 2025
      Human Resources Operations Manager
  • Licenses & Certifications

    • Effective Problem Solving Training

    • Emotional Intelligence Workshop

    • HR for Non HR Managers Training

    • Inspirational Leadership Training