KABIR RAKESH

Experience

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  Century Cinemax Ltd

  Feb 2017 - now

  A Person having more than twelve year in Entertainment and Service Industry looking for a good opportunity in any part of Europe, Australia, UK, America Etc. Seeking assignments to lead a team of professionals achieving set targets and goals by ensuring the best of controls and quality in F & B Operations / Customer Relationship Management / with a reputed organisation in Hospitality Industry in any part of Europe, America, Australia, UK etc.

  • CINEMA MANAGER

    Feb 2017 - now

  • CINEMA MANAGER

    Feb 2017 - now
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  PVR Limited

  -

  Entertainmen Service Provider
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  E-zone

  Sept 2014 - now

  Assistant Officer

  Attending to patrons (individuals) concerns and complaints; undertaking steps to effectively resolve them.Interacting with the customers to gather their feedback regarding the products’ utilities.Building and maintaining cordial business relations with major clients, ensuring customer satisfaction by achieving delivery & service quality norms.All Cinema operations including LAM, Maintenance, Housekeeping, HR, Account and Projections where I can manage staffing there rotational part of duties.Conducting meetings for setting up sales objectives and designing or streamlining processes to ensure smooth functioning of sales operations.Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets.Operational smoothness in close coordination with the other entire departments like Projection, IT, House Keeping& Security, HR and Account. Forecasting annual business plan, implementing strategies to ensure target achievement.Maintaining guest relation and ensuring all the relevant guests complaints are resolved. Identify/ recognize and plans for corrective actions to eliminate any type of risks to human life &co’s property. Ensuring compliance of by-laws in respect of safety and security regulations.Ensuring 100% efficiency of all the facility within the premises.Maintaining excellent service standards in all departments as per industries practice.Analyzing scheme implementation, performances along with service delivery.Achieve targeted revenue & footfalls.Inspection of various job works on sites.Operational smoothness in close coordination with the other entire department.Analyzing scheme implementation, performances along with service delivery.Achieve targeted revenue & footfalls.Inspection of various job works on sites.September 2014 to August 2015 Era Cinemas, as Assistant Manager (Audits & Training).Take Monthly Audit for all 5 sites.Provide Train Show less

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  Mukta A2 Cinemas - India

  Jun 2016 - now

  Operations Manager

  To Run Complete Unit and Maintain Ebidta